thank you for your response Minh. I totally understand the difficulties in trouble shooting something that is so random and spotty. I have tried for years to find a consistent trigger for this issue.
-this has been an issue ever since 3d views have been able to be placed to a layout, as far as I can remember. I don't recall a version of Archicad that didn't have this issue.
-this issue happens with auto AND manual update. It is particularly frustrating when set to manual, as you go through the trouble to update drawings, publish, then realize your 3d views are blanks on the PDF set you are about to send to a client/contractor
-again, it happens consistently with all crop/resize/scale/fit settings
-No consistent step triggers this. Sometimes they go blank after updating. Sometimes they show blank immediately after placing. Sometimes they just appear blank after opening a layout. There is no obvious trigger or consistent step leading to this issue.
-Teamwork and .pln equally
-I have been using AC for 15+ years, on every Mac OS and one Windows OS, and EVER AC release/build over that 1.5 decades, and it has happened, as I said before, since we have been able to place 3d views to layouts.
-For t/w local data, it does appear to work for some users and not for others, so it isn't tied to server data; but the fact that it happens in .pln, .pla, .mod files in equal measure would indicate it is somehow a local data issue anyway. It will work for one computer and not for another even when both computers have identical install, software, hardware, and OS configurations.
-It does not happen to all projects open in separate instances at the same time. It appears to be completely random.
-Graphic card drivers are across the board... and yes, it is missing from the published pdf or printed document.
Ultimately, this is an issue with releasing software with unresolved features and capabilities. I wouldn't mind if I simply had to save a .jpg/.png or place as a 3d document to get the perspective/axon onto a sheet. Those are viable work arounds that work consistently (even if they don't have a preferred graphic/appearance). It would be great to see GS whittle out all the shoddy half working "features" in order to get an authoring tool that was just a little more 'bullet proof'. I do a lot of consultation, helping users trouble shoot all kinds of things like this, and it does not reflect well on me or the tool I am trying to use when I have to tell a client "well, sometimes Archicad just sucks and craps all over your day like this". But that is often time the best I consolation I can give when things are so random and hit or miss like this.
BIM solutions and trouble shooting (self proclaimed) expert. Using Archicad 26 5002 US on Mac OS 11.5.2
