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SOLVED!

AC 27 crashing when publishing

Achille Pavlidis
Advocate

Serious problem!

 

When trying to publish a set, Archicad crashes immediately!

 

I cannot publish the files no matter what.

 

Initially I thought the problem was due to broken permissions on the folder that was on the server. I fixed permissions, but AC kept crashing.

I saved the TW file as pln, and did an "open and repair" still nothing.

 

 I tried changing the path to local folder on my computer, or publish just a single Layout instead of the entire transmittal, still nothing.

 

The moment I click the Publish button, AC crashes

 

Help, I need to send the layouts, I have sent several bug reports to Graphisoft

 

Screenshot 2024-04-17 at 3.30.15 PM.pngScreenshot 2024-04-17 at 3.14.34 PM.pngScreenshot 2024-04-17 at 3.10.03 PM.png

 

Operating system used: Mac Apple Silicon 13 Ventura

Mac OSX 13.6.6 | AC 27 INT 5003 FULL
1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Lee Hankins
Virtuoso

I assume you have updated Archicad 27 to 27.2.0, the latest version? Not that I think it'll make a difference but worth a try.

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)

View solution in original post

7 REPLIES 7
Lee Hankins
Virtuoso

Are you trying to publish DWGs with the option selected to combine in to one document? There used to be a bug that caused this which was fixed.

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)

No, just single PDF's

Mac OSX 13.6.6 | AC 27 INT 5003 FULL
Solution
Lee Hankins
Virtuoso

I assume you have updated Archicad 27 to 27.2.0, the latest version? Not that I think it'll make a difference but worth a try.

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)
Lee Hankins
Virtuoso

Do the drawing names/numbers have a commonality amongst them all? Is there a special character that appears in all of the layout names/numbers? This can sometimes cause a crash when publishing.  When you have tried publishing a single layout to PDF, have you always tried the same one or the first one in the list?

 

I'd check the names for special characters.

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)

Im using AC build 4060, so the previous version.

I rename the Layouts with the Revsion ID and and the Folder name

I made a new publisher set, which lets me publish single Layouts, and started publishing

I noticed that the crashing now happens to a specific folder which has relativelly long file names, so maybe that is the problem

Mac OSX 13.6.6 | AC 27 INT 5003 FULL
Lee Hankins
Virtuoso

It could be the length of the file name. Can you upload a screenshot of the folder structure and names of the drawings you are trying to publish?

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)

It was the length of the file name.

 

I updated to build 5003 and the problem got solved.

Mac OSX 13.6.6 | AC 27 INT 5003 FULL

Setup info provided by author