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2023-04-17 06:03 PM - last edited on 2023-05-30 09:52 AM by Rubia Torres
It's happening in section and plan...
2023-04-18 04:10 AM
Excellent images (somebody else posted with the same issue the other day), but what version and what operating system?
Do you have the latest update installed?
Barry.
2023-04-20 01:58 AM
It was happening with the latest. I uninstalled and then updated to the previous version and it resolved.
May it be something related to having to use both USA and INT?
2023-04-20 03:13 AM
@cmb wrote:
May it be something related to having to use both USA and INT?
It shouldn't be - they should both work without the cropping.
Will be interesting to see if you update to latest hotfix (which you should do), if the problem returns.
I would then be contacting your local support for help.
Barry.
2023-04-27 03:15 AM - edited 2023-04-27 06:21 AM
I have seen this happening to a colleague of mine. We figured out that it was caused by the scaling set in Windows' Display Options dialog. It was occurring if Scaling was set to a value larger than 100%.
I would suggest that if you use a high resolution and over 100% scaling, you should switch to a lower resolution and 100% scaling to avoid this issue.
For example, I have a 4K monitor, for which I would have to use 150% scaling in native 4K resolution to see stuff on the screen (because otherwise they are so small). Instead, I am using 2560x1440 resolution and 100% scaling.
You should restart Archicad if you make changes to scaling and resolution for changes to take effect on the whole User Interface.
2023-04-28 02:20 AM - edited 2023-04-28 02:22 AM
I didn't adjust any windows settings, only reinstalled Archicad and the problem resolved.
Either way, wouldn't the cropping behavior be a bug, if the application can't adapt to the system settings?
2023-04-29 01:46 AM
Yes, I will report it to Graphisoft anyway, as I think they should investigate the cause.
2023-05-16 10:43 PM
I upgraded to the latest 26.5002 and the problem has returned.
It does relate to system Display Settings. I have to set the display scale to 200% or lower after upgrading from .4002.
In .4002 the display scale could be set to 250%...