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SOLVED!

Archicad crash - loss of data

NateLumen
Booster

Having an issue here. Here's how it goes...

 

1) I have two (or more) instances of Archicad open.

2) One of them freezes, so I force it to quit.

3) Archicad asks if I want to send a report. I do.

4) Archicad asks if I want to reopen. I do.

5) Instead of reopening a new instance of Archicad and recovering the file from backup, it just jumps me over to the already open instance of Archicad and the crash/reopen process ends.....

 

The backup file is functionally useless at this point, right? The only way to access it is during a "reopen", I've read.

 

Anyone else?

1 ACCEPTED SOLUTION
Solution
Eduardo Rolon
Moderator

Backup should still be there:

  • Standard work flow after a crash is close all open instances and relaunch AC. You will see the file in the start up page.
  • Instead of reopening AC switch to the open one and select "New File" and click "Launch a New Instance" AC should give you the option to open the crashed version.

 

Read here:

https://community.graphisoft.com/t5/Modeling/Autosave-files-location/m-p/606048#M172114

Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

View solution in original post

1 REPLY 1
Solution
Eduardo Rolon
Moderator

Backup should still be there:

  • Standard work flow after a crash is close all open instances and relaunch AC. You will see the file in the start up page.
  • Instead of reopening AC switch to the open one and select "New File" and click "Launch a New Instance" AC should give you the option to open the crashed version.

 

Read here:

https://community.graphisoft.com/t5/Modeling/Autosave-files-location/m-p/606048#M172114

Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator