Archicad crash - loss of data

[NateLumen]

Having an issue here. Here's how it goes...

1) I have two (or more) instances of Archicad open.

2) One of them freezes, so I force it to quit.

3) Archicad asks if I want to send a report. I do.

4) Archicad asks if I want to reopen. I do.

5) Instead of reopening a new instance of Archicad and recovering the file from backup, it just jumps me over to the already open instance of Archicad and the crash/reopen process ends.....

The backup file is functionally useless at this point, right? The only way to access it is during a "reopen", I've read.

Anyone else?

[Eduardo Rolon · Accepted solution]

Backup should still be there:

• Standard work flow after a crash is close all open instances and relaunch AC. You will see the file in the start up page.
• Instead of reopening AC switch to the open one and select "New File" and click "Launch a New Instance" AC should give you the option to open the crashed version.

Read here:

https://community.graphisoft.com/t5/Modeling/Autosave-files-location/m-p/606048#M172114