2020-10-25 07:12 AM
2022-02-18 01:24 PM
Hi Mario,
Thank you for the new information!
To start with our investigation, may I ask for the following information?
- The model of the mouse
- The firmware version
- Operating System version
- Archicad version and build number
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2022-02-18 01:33 PM
3dconnexion mouse
3DxWare 10
3DxMacCore version 1.2.0.260 (260)
3DxWare version 10.7.0 (3408)
macOS Monterey
Versione 12.0.1
MacBook Pro (16", 2021)
Chip Apple M1 Max
Memoria 64 GB
Archicad 25 4013
2022-02-18 01:38 PM
Thank you very much! One more thing: may I have the exact model of the 3DConnexion mouse? Is it a Spacemouse Pro or a Spacemouse Compact, etc...?
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2022-02-18 01:47 PM
Bought in 2021
2022-02-18 02:38 PM
Please also address the issues of certain buttons on the 3D connexion not mapping shortcuts properly inside of Archicad. I took this issue up with 3D Connexion and they confirmed it's a local Archicad problem. Took it up the Graphisoft flag pole with no results in the updates for 2 years.
I have the spacemouse, spacemouse pro, and spacemouse enterprise.
2022-02-19 09:55 AM
In BIMX it doesn't work; I can't move anything.
But I can see the radial botton clicking on the button of the space mouse.-
2022-07-20 09:41 PM
Hi Minh,
I'm following up to see if there have any developments on Graphisoft's bug fix for the 3D connexion space mouse on Mac. I was hoping AC26 might resolve these issues, but alas the glitchy behavior is still there.
Thanks!
2022-07-20 09:43 PM - edited 2022-07-20 09:44 PM
They will never fix it unless one of us becomes friends with someone that works at this company. I have send tech support requests for this every version for the last 3 years, and most recently during the 26 preview version feedback. Nothing has changed, always ignored.
2022-09-26 04:59 PM
Hi Minh
Is there any news on 3dconnexion mouse?
2022-09-26 11:27 PM
I also am hoping, I bought the newest one and it came out of the box for a week and now just sits