‎2020-10-25 07:12 AM
‎2022-02-18 01:24 PM
Hi Mario,
Thank you for the new information!
To start with our investigation, may I ask for the following information?
- The model of the mouse
- The firmware version
- Operating System version
- Archicad version and build number
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
‎2022-02-18 01:33 PM
3dconnexion mouse
3DxWare 10
3DxMacCore version 1.2.0.260 (260)
3DxWare version 10.7.0 (3408)
macOS Monterey
Versione 12.0.1
MacBook Pro (16", 2021)
Chip Apple M1 Max
Memoria 64 GB
Archicad 25 4013
‎2022-02-18 01:38 PM
Thank you very much! One more thing: may I have the exact model of the 3DConnexion mouse? Is it a Spacemouse Pro or a Spacemouse Compact, etc...?
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
‎2022-02-18 01:47 PM
Bought in 2021
‎2022-02-18 02:38 PM
Please also address the issues of certain buttons on the 3D connexion not mapping shortcuts properly inside of Archicad. I took this issue up with 3D Connexion and they confirmed it's a local Archicad problem. Took it up the Graphisoft flag pole with no results in the updates for 2 years.
I have the spacemouse, spacemouse pro, and spacemouse enterprise.
‎2022-02-19 09:55 AM
In BIMX it doesn't work; I can't move anything.
But I can see the radial botton clicking on the button of the space mouse.- 
 
‎2022-07-20 09:41 PM
Hi Minh,
I'm following up to see if there have any developments on Graphisoft's bug fix for the 3D connexion space mouse on Mac. I was hoping AC26 might resolve these issues, but alas the glitchy behavior is still there.
Thanks!
‎2022-07-20 09:43 PM - edited ‎2022-07-20 09:44 PM
They will never fix it unless one of us becomes friends with someone that works at this company. I have send tech support requests for this every version for the last 3 years, and most recently during the 26 preview version feedback. Nothing has changed, always ignored.
‎2022-09-26 04:59 PM
Hi Minh
Is there any news on 3dconnexion mouse?
‎2022-09-26 11:27 PM
I also am hoping, I bought the newest one and it came out of the box for a week and now just sits