Alienware M17x laptop
Windows 7 64-bit Ultimate
Dual-core 2.93GHz system
8GB of RAM
two Nvidia 240M graphics cards each with 1GB of memory
The program has never worked for me. I double-click the icon, I see the small splash screen, then the program window appears behind it, and then it just sits there.
I've looked at the compatibility modes, but my only options are a few versions of Vista (I guess because of the 64-bit version). I've also tried running the app as Administrator.
If I click on the splash screen, Windows tells me that the program isn't responsive and gives me the option to kill it or wait. I've let it sit for hours, but the hard drive isn't doing anything, the program is just stalled out.
I'd appreciate any advice. I've already lost two days of my demo period just trying to get the program started.
quick edit: my drivers are up to date with the latest stable release, direct from Nvidia, I've tried rebooting in between. I'll try a reinstall when I get home tonight, but if I can't get it running after that, I'll have to give up on the app and look elsewhere.