Installation & update
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Archicad 10 Shuts Down When Opening...Please Help!

Anonymous
Not applicable
Iv been using archicad 10 for 2 years now with no problems whatsoever in installing and running the program, yet after installing the program on a different computer as soon as the program loads up it simply exits completely.

Iv reinstalled the program twice now but to no avail.

Does anyone have any idea why this is happening or how i can solve this problem? Any help is greatly appreciated..thanks alot.
16 REPLIES 16
vistasp
Advisor
peach49 wrote:
Ok my computer has 40gb of memory..and 256MB of RAM...yet i have another computer with the same spec that runs the program perfectly well...and im using a student licence
You may have 40GB HDDs on both machines but, for sure, the free space available on your C: drive will not be identical on both PCs. Since your RAM is so low, ArchiCAD will try to push things into a page file on your hard disk and, if the available space is insufficient, will be unable to load completely.

Of course it could, as easily, be a faulty installation. Your best bet is to try and reinstall - and make some space on C: drive first, if possible.
peach49 wrote:
My machine more than matches up to the requirements of archicad...
Actually, I'm really surprised that AC-10 works at all on your other machine. With 256MB, XP alone just crawls! Here are the system requirements according to Graphisoft:

http://www.graphisoft.com/support/ArchiCAD/system_requirements/archicad10.html

Let us know if it works.
= v i s t a s p =
bT Square Peg
https://archicadstuff.blogspot.com
https://www.btsquarepeg.com
| AC 9-27 INT | Win11 | Ryzen 5700 | 32 GB | RTX 3050 |
Anonymous
Not applicable
laszlonagy wrote:
Some questions:
Does any ArchiCAD bug report come up? If yes, you can send that to GS.
Have you tried reinstalling ArchiCAD to see if that helps. Maybe there was something wrong with the installation?
Can you try if this happens on another computer as well or only this one?
Yep the bug report comes up but the result of it is fruitless...iv tried installing archicad again and even installed archicad 11 with the same problem...and i have the same program on exactly the same spec pc but with no problems whatsoever.
Laszlo Nagy
Community Admin
Community Admin
peach49 wrote:
laszlonagy wrote:
Some questions:
Does any ArchiCAD bug report come up? If yes, you can send that to GS.
Have you tried reinstalling ArchiCAD to see if that helps. Maybe there was something wrong with the installation?
Can you try if this happens on another computer as well or only this one?
Yep the bug report comes up but the result of it is fruitless...iv tried installing archicad again and even installed archicad 11 with the same problem...and i have the same program on exactly the same spec pc but with no problems whatsoever.
If you have two pcs with same specs and AC runs on one but not on the other, then I would some something may be wrong with that pc, maybe one of its hardware components or possibly a system driver problem like graphics card driver?
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Thomas Holm
Booster
As vistasp points out, your machine doesn't fill the minimum requirements. "1GB of RAM is required".
Praise whatever you like that it at least runs on one machine.
AC4.1-AC26SWE; MacOS13.5.1; MP5,1+MBP16,1
Anonymous
Not applicable
Hi, I'm having a similar problem with AC11. Two weeks ago it worked perfectly and now, when I try to open the program I receive a bug report. I sent it and received a code. I contacted my provider who told me that I didn't send anything cus he checked it out (I don't know what that means). So... if you could help me I'd be grateful cus I don't have the time to wait for the provider to figure it out.
I'm using Windows XP, Pentium3,2, 1Gb RAM.
Djordje
Virtuoso
Cristina wrote:
Hi, I'm having a similar problem with AC11. Two weeks ago it worked perfectly and now, when I try to open the program I receive a bug report. I sent it and received a code. I contacted my provider who told me that I didn't send anything cus he checked it out (I don't know what that means). So... if you could help me I'd be grateful cus I don't have the time to wait for the provider to figure it out.
I'm using Windows XP, Pentium3,2, 1Gb RAM.
The report goes straight to Graphisoft, not your reseller. You should quote the code when talking to him, so that he can follow up.
Djordje



ArchiCAD since 4.55 ... 1995
HP Omen
Anonymous
Not applicable
I already sent him the code and he told me he'll contact me when he'll have the answer. I was wandering if there is something I could do to hurry things up. Thank you for answering.