Archicad 24 license has expired

[vannessa_ebron]

I am a student at The Interior Design Insitute and I have just acquired an educational license for Archicad 24. My license is supposed to expire on July 7, 2022. However, when I accessed it yesterday, it says my license has expired and reverted to the demo version. Why is this?

[Minh Nguyen]

Dear Vannessa,

Thank you for sharing the issue and I am very sorry to hear about it!

Could you please let me know your email address for MyArchicad register, as well as the error when Archicad starts in Private Message?

Looking forward to hearing from you!

Best regards,

Minh