2024-10-03 05:35 AM - edited 2024-10-03 05:37 AM
Archicad 28 is crashing continuously on macOS Sonoma. The scenario is as under:
1. I installed Archicad 28 Technology Preview, side by side with Archicad 27. Both were working fine.
2. I uninstalled Archicad 28 Technology Preview and Archicad 27, once Archicad 28 was released yesterday. I also deleted all the files from Library folder, pertaining to both.
3. I installed Archicad 28 and downloaded the licence file.
4. Archicad 28 was working fine on my Admin account of Mac, but was crashing continuously on start up when opening on Standard user account of my Mac.
5. I created new standard user and tried to open Archicad 28 on it. But it was crashing in that newly created standard user account also.
6. I uninstalled Archicad 28 and reinstalled it several times. But it was crashing continuously.
7. I reinstalled Archicad 27 again and to my surprise, Archicad 28 started functioning again on standard user account also on my mac.
8. I have submitted all the bug reports. Right now, Archicad 28 is working fine, but I have to keep Archicad 27 side by side.
pl. Let us know, if I have done anything wrong, while installing Archicad 28, or let me know, if this is a bug.
Operating system used: Mac Apple Silicon macOS 14
2 weeks ago
Hi,
thank you for reporting this issue. We have registered it in our tracking system (DEF-22157) and the fix is scheduled in the upcoming 28.1.0 update.
Best wishes
Miklós Misley
Director, Product Development
2 weeks ago - last edited a week ago by Laszlo Nagy
Hello,
I have found your crash report with the given ID in our system.
Unfortunately you are trying to use Sonoma on a hardware, which is not supported by Apple.
Please return to a supported version of the OS, or update your hardware.
Best wishes
Miklós Misley
Director, Product Development