No, it sounds like an operating system error.
It looks like you are not using a standard Windows OS?
That could be the cause of the problem.
Archicad is only tested on Windows and MAC OS as far as I know.
Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11