Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Can't Access Software Update OSX 10.3.9

Eduardo Rolon
Moderator
Need some help here...
I have been trying to access the AC09 Update but I can't access Graphisoft's site. The standard message is

"Safari can’t open the page “http://www.graphisoft.com/” because it could not load any data from this location."

This happens with Safari, Firefox, Camino and IE on my PB and G5. The only recent change to my system was running the 10.3.9 OS X update. I have:
repaired permissions
reapplied the combo update
cleaned the caches
restarted etc.

Up to now the only site affected is GS's, every other site is working fine.
Any ideas?
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

6 REPLIES 6
Aussie John
Newcomer
i was able to access the update even though i have just updated to 10.3.9
Cheers John
John Hyland : ARINA : www.arina.biz
User ver 4 to 12 - Jumped to v22 - so many options and settings!!!
OSX 10.15.6 [Catalina] : Archicad 22 : 15" MacBook Pro 2019
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Karl Ottenstein
Moderator
I had the same problem with Safari 12 hours ago, but have since been able to download and install. At the same time, I was able to download the Windows update without a hitch ... so make you wonder if the Mac files are on a separate server?

Karl
One of the forum moderators
AC 28 USA and earlier   •   macOS Sequoia 15.2, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
Anonymous
Not applicable
Aussie wrote:
i was able to access the update even though i have just updated to 10.3.9
Any problems with the 10.3.9 update and Archicad?
Eduardo Rolon
Moderator
AC works like a charm with the 10.3.9 update. This afternoon I will take the PB to the University to see if the problem I am getting has to do with my network settings.

Anyway the Safari version that comes with the update is basically the same one that will ship with Tiger later this month (without the RSS reader). All that I have read and tried points to either a possible Java problem or some network setting. It is still strange that the only site I can't access is GS's.
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Eduardo Rolon
Moderator
I have tracked down the problem and the solution.

Check Network settings
under proxies
check
Automatic Proxy Detection

Why is it that GS's site was the only one that didn't work before still have no clue, but at least I can download the patch.
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Eduardo Rolon
Moderator
Spoke too soon and since this has become my personal journal... lets continue.

I was able to connect to GS site from my office at the University. The change I did was to enable automatic proxy detection and specified the DNS server.

Arrived at home specified the particular settings for my network and it doesn't work. Right now I know it is a Network setting or the Firewall.

Any leads as to how to fix this is appreciated.
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator