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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Drag and drop not working

ngoldie
Participant
Hi,

All of a sudden drag and drop stopped working in Archicad 23, on my Macbook. I can manually enter in numbers but anything with the mouse won't work. I can select things with the mouse but that is it. Any help would be very much appreciated!

Thanks
Naomi
Archicad 20
MacBook Pro - laptop
3 REPLIES 3
Laszlo Nagy
Community Admin
Community Admin
Does it happen in only one file or in all files?
Does it resolve if you restart Archicad?
Does it resolve if you restart your operating system?
Sometimes these little actions solve things...
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Abbie
Participant

Hi - we seem to be having a similar issue. We are unable to drag text boxes in a layout, the mouse info doesn't seem to be working, but rather coordinates have to be input. Not sure how it happened and can't seem to change the right thing to get out of it. Any thoughts?

Hello,

 

Thank you very much for the report and I am very sorry to hear about the issue!
To understand the issue better, I would like to ask a few questions:

 

- Which OS and Archicad version does the issue happen with?

- Does it happen only in Layouts or with Floorplan/Section/Elevation view, etc...

- Does the mouse input work with other actions like Mirror, Rotate, Elevate, or when editing/stretching other 3D elements? Or does the issue only happen when dragging a textbox in layout?

 

Looking forward to hearing from you!

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT