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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Drop Down Menu UI

mattmgut
Booster

Please see photo attached. Occasionally when I use the drop down menu for "Documentation" and move off the menu, the menu remains. Currently I need to shut down Archicad and restart for it to go away. Are other users experiencing this? Any other suggestions to get the blank menu box to go away?

 

Thanks!


Drop Down Menu.jpg

Matthew Guthrie
RHiZO Architecture
MacBook Pro M2 Max, 32GB
macOS 15.2 Sequoia (24C101)
AC 28
9 REPLIES 9
Eduardo Rolon
Moderator

Just had this happen with the Enscape Menu and had to restart AC. At the time I had 2 AC sessions open.

Eduardo Rolón AIA NCARB
AC29 US/INT -> AC08

Mac Studio M4 Max 64GB ram, OS X 10.XX latest
another Moderator

Thanks for confirming.

 

Matthew Guthrie
RHiZO Architecture
MacBook Pro M2 Max, 32GB
macOS 15.2 Sequoia (24C101)
AC 28
Laszlo Nagy
Community Admin
Community Admin

This was reported before by other users as well, and it seems to be an issue with macOS Tahoe:

https://community.graphisoft.com/t5/Installation-update/Strange-Modal-Ghost-Dialog-Box/td-p/683569

https://community.graphisoft.com/t5/Installation-update/ArchiCAD-28-3-0-amp-MacOS-Tahoe/m-p/683422/h...

 

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac29

Thanks for the response. I am still running Sequoia.

Matthew Guthrie
RHiZO Architecture
MacBook Pro M2 Max, 32GB
macOS 15.2 Sequoia (24C101)
AC 28
Eduardo Rolon
Moderator

When I initially installed Tahoe I never saw the issue, nor did I see it in Sequoia, I am in Tahoe 26.1 at the moment.

Eduardo Rolón AIA NCARB
AC29 US/INT -> AC08

Mac Studio M4 Max 64GB ram, OS X 10.XX latest
another Moderator

Interesting, you might be the first person who reported this issue on a system other than Tahoe, which means that the issue is not Tahoe-specific.

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac29

In this post it mentions it happens in Tahoe, Sequoia and Sonoma.

 

https://community.graphisoft.com/t5/Installation-update/ArchiCAD-29-Bug-empty-window-over-working-wi...

 

Reading those posts it seems it might be a Mac issue with external monitors?

 

Barry.

 

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Thanks for finding the post - I need to do better searches. It does happen with an external monitor. Next time I will drag the application to my laptop screen and see what happens.

 

 

Matthew Guthrie
RHiZO Architecture
MacBook Pro M2 Max, 32GB
macOS 15.2 Sequoia (24C101)
AC 28
Space_Agency
Enthusiast

Same issue. Sonoma. No monitor connected. Seems triggered with Enscape. 

Archicad V26 /V27 USA
MacBook Pro M1 Max
ram 64GB
Mac OS Sonoma 14.2.1