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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Moving guideline went missing

Anonymous
Not applicable
Hello!
Something very strange happened to Archicad...
I was working on a file and, all of a sudden, when I tried to move any object, the black line connecting the 'point of origin' and 'the drag to point' disappeared.
I closed and reopened the file and then it worked. After a while, the line went missing again. The same with other files. Now, I can open a file and every thing can go well fine and then, after reopening the same file, the line problem again. I must mention that the tracker and guidelines buttons are activated.
I checked all the files on other computers with the same Archicad version, they are all working well.
I reinstalled the software, have the newest Java & Quicktime versions .
What can I do do have things going like they used to? I find that guideline to be very helpful and I do want it back.
We use Archicad 13, Windows XP SP3, 32 bit.
Thank you!
3 REPLIES 3
Laszlo Nagy
Community Admin
Community Admin
Sounds to me that it could be a graphics card driver problem.
I would try updating the drivers of the graphics card or see if I can find a graphics card driver version with which it works fine.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
@laszlonagy
I think that was it, the driver needed to be updated. Now it seems to work like before. Thank you so very much !!!!
Laszlo Nagy
Community Admin
Community Admin
You are welcome.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27