Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Problems with Video Display on a new Aluminum iMac

drh64
Contributor
I have had this happen on two different IMacs and only when we run AC 11.

It seems to be triggered by Itunes running at the same time.

Has anyone else witnessed this before? Any suggestions?


http://www.connect-arch.com/graphics-problem/scatter.mov
183 REPLIES 183
Anonymous
Not applicable
It has been awhile since I checked the video card reference library. It is somewhere on this site. Check it out.
Karl Ottenstein
Moderator
Peter wrote:
It has been awhile since I checked the video card reference library. It is somewhere on this site. Check it out.
The user database here was eliminated this year due to being out of date. A list of supported graphisoft cards is now listed on the Wiki here:
http://www.archicadwiki.com/VideoCardsForArchiCAD14

I have not heard of any Mac graphics issues in quite a long time. I have an ATI 5770 in my Mac Pro (upgraded from ATI 2600) and it's working fine. Other people with 27" iMacs have not reported issues (yet)...

Karl
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
Anonymous
Not applicable
Again, Karl! You are the MASTER!

Thanks. I checked my NVDIA GeForce GTX 275 card, and it is not on the list! Probably because it works so well I don't have to be concerned.

Keep up the good work.
Things are so slow here in AZ I am wondering "What is an Architect?"
It seems familiar, yes?
Barry Kelly
Moderator
andyro wrote:
I thought this issue had been resolved, but our office just bought a brand new 27" iMac, top of the line with ATI Radeon HD5750 Graphics, and we are getting jagged, messed up, multiple window overlay and freezing in the 3D window again, with AC13. Anyone else experiencing this?
Andy,
This may not be related but I recently had trouble with a different ATI card on two separate Windows 7 machines.
The solution was to install an older driver.

http://archicad-talk.graphisoft.com/viewtopic.php?p=179312&highlight=#179312

Have you tried the latest or maybe an older driver?

Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11