Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Reporting bugs ... ???

jakubc7
Advocate
Does GS have a system in place where users like myself can report bugs.

I have used AC20 for half a day and have come across multiple bugs but no way to report them. To be honest I would rather see longer time between releases but much better beta testing in place.


AC 20 issues:
- when drawing slabs, the first distance measure in tracker starts at the offset height of the slab. Eg. Set your slab offset at 555 and start drawing. The tracker will begin at 555 after the initial click. After second click the tracker works fine. Extremly annoying.

- 3d camera views seem to not update when working from the view map or project map ... although they work fine when placed on layouts. This could be an issue with views saved from the previous versions and not sure if it's easy to replicate but an issue none the less. Eg. I was going into camera 2, 3, 4, 5 (even making new ones) but the view would always default to camera settings.
ArchiCAD 10 - 25 | Windows 10
ARCHIcreate | Perth, Western Australia
archicad solutions | content creation | training | software implementation
13 REPLIES 13
Katalin Borszeki
Graphisoft
Graphisoft
Dear jakubc7!
The camera path bug has been fixed and will be part of the next ARCHICAD update!! Tx, k
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
Erik Bjornhage
Advisor
So, the problem seems to persist.
I am having issues where there is information for a Camera 0 (the path itself) which overrides the height information in the view map.

[Edit] The information for the path overrides the Camera and target height for the saved view. "Modify Camera to current view" does not work. [End edit]

Makes for som every strange renders.

Is this actually fixed or what is going on?

Cheers
/ SC
Erik Bjornhage : SwedishChef, ETTELVA Arkitekter, Gothenburg, Sweden
Architect : Digital Development : Graphisoft Cert. BIM-Manager
ETTELVA Arkitekter : Eriks LinkedIn
DELL Precision 5570; i7-12700H; 64 GB; RTX A2000 [8GB] : AC12 - future
Katalin Borszeki
Graphisoft
Graphisoft
Hi, could you give us your computer config and ARCHICAD version you are using? Best is to make it your signature.
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
Erik Bjornhage
Advisor
See sig below

Had the same issue yesterday.
The camera in the project map can be adjusted fine, but the changes of the camera placement (angle, altitude) does not carry over to the view map.
Erik Bjornhage : SwedishChef, ETTELVA Arkitekter, Gothenburg, Sweden
Architect : Digital Development : Graphisoft Cert. BIM-Manager
ETTELVA Arkitekter : Eriks LinkedIn
DELL Precision 5570; i7-12700H; 64 GB; RTX A2000 [8GB] : AC12 - future