Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Forum Posts

2D script problems

i've recently received a warning from one of my archicad files. it reads: "Polygon degenerated in line 104 in 2D script of file da_leaf_2D.gsm". it pops up whenever i zoom in or out. what is this and how can i fix it so that i may get back to work. i...

Anonymous by Not applicable
  • 1868 Views
  • 2 replies
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Problem with Terrain in Massaro Tutorial

I have just installed ArchiCAD 11, (i'm an AutoCAD and Chief Architect user), and am working through the Massaro house tutorial. I'm up to the 3D Terrain exercise and am having the following problem: I cannot see any elevation above -11 ft. in the 3d...

Anonymous by Not applicable
  • 2686 Views
  • 2 replies
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ArchiCAD version 12 freezing

Our office upgraded from version 11 to version 12 2 weeks ago. I was fine working on it until last Friday. The program froze 6 times. There was nothing specific I was doing. 2 of the times I was hitting the save button. 2 of the times I was moving an...

Anonymous by Not applicable
  • 10987 Views
  • 20 replies
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Renders skipping cameras!

Hi, I just registered to make a single question I cant seem to find the answer. Also, I'm not into Archicad, but I'm trying to help my girlfriend to solve her problem. Sorry if I dont use the correct terms for each thing. She's an architect and she d...

Anonymous by Not applicable
  • 2313 Views
  • 2 replies
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Grid System Setting

I have a question regarding the Grid System Setting. When I first installed V12, the Grid System Setting seemed fine. I was able to access the 3D views, and other parameters. Now, two days later, my Grid system setting does not give me the function. ...

Anonymous by Not applicable
  • 1919 Views
  • 1 replies
  • 0 likes

R12 install error

Hi, our office is running power pc G5 macs with our R11. When we tried to upgrade to R12, we get the message that R12 is not available on our platform. Any suggestions?

Anonymous by Not applicable
  • 5169 Views
  • 9 replies
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Missing Fonts and Vista

Have just tried using Vista Home Premium (Service Pack 1) with AC10 and noticed that my MrHand does not show up on the screen and shows up bracketed in the dialogue box. However, when I select a text box to activate it, it shows up correctly. Any ide...

Anonymous by Not applicable
  • 2350 Views
  • 2 replies
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AC12 won't install

I have downloaded AC12 and attempted to install. At startup of installation, I get the error message "jarfile not found or corrupt" Local dealer and tech suport are unhelpful/unresponsive, so I reach out to the international support team. Any ideas?

lagodue by Newcomer
  • 2432 Views
  • 3 replies
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Java Runtime Environment problem

I have AC9. Old computer ('03 dell laptop) died. When installing AC 9 cd on new laptop I am told that the JRE is not installed properly or out of date. etc.... I have reinstalled from disk, downloaded latest java from website, restarted a dozen times...

Anonymous by Not applicable
  • 5131 Views
  • 4 replies
  • 0 likes

insert doors and windows on polygonal wall

Why we cannot insert doors and windows on polygonal wall types?.Is there any reasons for that?.Please Explain. -------------------------------------------------------------------------------- -----------------------------

Anonymous by Not applicable
  • 2468 Views
  • 3 replies
  • 0 likes