email it with the attached file, zipped, to
techsupport@graphisoft.com
include your name, firm name, and Graphisoft ID number.
Also attach your description of the problem as you described here in this thread.
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System
"Implementing Successful Building Information Modeling"