Got a minute? We appreciate your feedback:

Graphisoft Learn survey
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

License not showing up in License Manager Tool


Hello - My license is suddenly not showing up on my License Manager Tool. It is however showing up on the online Company License Pool. Any idea how to work around this? I really need to get some work done!


Thank you.


Make sure the license on the company license pool is assigned to any user or you and that you are still connected to the company. Then try logging out of the License Manager app and back in with your Graphisoft ID. Also make sure your License Manager app is up to date if you’ve recently updated to a newer version of Archicad. 

Lee Hankins
ArchiCAD 4.5 - Archicad 27UKI Apple Silicon 5003
macOS Ventura (13.5.2)

Didn't find the answer?

Check other topics in this Forum

Back to Forum

Read the latest accepted solutions!

Accepted Solutions

Start a new conversation!