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CRASH !

I wanted some door settings from other file so I selected the wall that had the door I wanted from an ArchiCAD 10 file. Pasted it into the new ArchiCAD 11 (1033) file. Used Alt to get the settings and placed the door.

Went about my work for a while as usual no problems until I deleted the stuff I pasted into my new drawing. It crashes every time I do this.

Paste from old file into new drawing and then delete it.

Does this happen to anyone else ?

ArchiCAD 25 7000 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49- Multilight 2 - Adobe Acrobat Pro - ArchiCAD 6 -25

12 REPLIES 12
Scott Bulmer
Booster
Steve,
We don't have the exact issue as you, but there are some similarities between us. In our case, AC11 now crashes each and every time a zoom is performed within a section window. It makes no difference if the zoom is initiated using the zoom tool or shortcut.

This just started after a wall with a window was pasted from an AC10 file, the same as in your case. The 11 file behaved normally before executing the paste, but afterwards the wheels have come off. I have applied a New & Reset All, deleted the pref and cache files and frequently rebooted my workstation, but the issue is still there. Please note though, in our case the 10 window was deleted without a crash.
Scott
AC27 v. 4060 w/ MEP, Cadimage, Twinmotion 2023.2.2 using AC from AC6.0, 2021 MacPro M1 chip, Adobe CC. Used AC on both platforms.
tech support says they could not reproduce the crash.

Playing around with it a little I have discovered that it is only when I delete an object from the ArchiCAD 10 file that has been pasted into 11 that is will crash.

I pasted into 11 from 10 a wall, lines, arcs, fills, notes, etc...
Any of these items can be deleted from 11 without a crash except objects.

Delete any wall, window, door, Detailer part...anything like that and it will crash. Also, if I explode any object from this 10 file it will crash.

I tried this with a new 10 and 11 files and could not reproduce the crash.

I think it must be a bad file problem.

ArchiCAD 25 7000 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49- Multilight 2 - Adobe Acrobat Pro - ArchiCAD 6 -25

Tech support has fixed my problem.



My EDMIFC-2x2 add-on was bad.

I Replaced it and all is well again.

ArchiCAD 25 7000 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49- Multilight 2 - Adobe Acrobat Pro - ArchiCAD 6 -25

Karl Barker
Contributor
I have a similar problem.
I have files that were originated in AC10. these have now been saved as version 11 files.
If I paste anything from the residual 10 to 11 file into a new from 11 file and delete it again from the new 11 file. guarenteed it will crash the newer file.

How do you fix this?
Cheers,
Karl Barker.

27" iMac 3.6 Ghz Intel Core i9
32 Gig Ram
Mac OSX 10.14.6
AC 5.5 - AC22 (NZE)
If you want to try it, I can send you the file tech suppoprt sent me.
It worked for me.

ArchiCAD 25 7000 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49- Multilight 2 - Adobe Acrobat Pro - ArchiCAD 6 -25

Karl Barker
Contributor
tried the add-on replacement, but that did not work.
I think maybe it was a PC based add-on that may not work on a mac.
Cheers,
Karl Barker.

27" iMac 3.6 Ghz Intel Core i9
32 Gig Ram
Mac OSX 10.14.6
AC 5.5 - AC22 (NZE)
PatriciaLe_o
Participant
Steve wrote:
Playing around with it a little I have discovered that it is only when I delete an object from the ArchiCAD 10 file that has been pasted into 11 that is will crash.
Steve, I'm having the same problem here. Could you please send me this tech support thing that solved your problem?
Thank you!
Patricia Leão

AC21 INT Full
MacOSHighSierra
Rob
Graphisoft
Graphisoft
just cross-linking for crashes related to the buggy ifc AC11 (1033) add-on more here:
http://archicad-talk.graphisoft.com/viewtopic.php?t=17536
::rk
KeesW
Advocate
What a stuff-up!
My AC11 is crashing constantly, library objects, created for a particularly project, and working perfectly last week, sudden appear "wrongly converted" and now take 24 mins to regenerate and all the sections and elevations and perspectives created only last week to explain the project to the client have become unuseable.
What has changed? Could it be 'hotfix 1033'?
Could I bill Graphisoft for the time we are wasting?
Revit is looking better all the time!
Cornelis (Kees) Wegman

cornelis wegman architects
AC 5 - 26 Dell XPS 8940 Win 10 16GB 1TB SSD 2TB HD RTX 3070 GPU
Laptop: AC 24 - 26 Win 10 16GB 1TB SSD RTX 3070 GPU