Keyboard doesn't work for any commands in explore mode

[Anonymous]

My keyboard becomes inactive when I enter explore mode. I can move a bit with my mouse. However, I can't move forward with the arrows or back or adjust speed or anything. I feel like the mouse has been given full control.

[Anonymous]

I was given a new work environment to replace mine and everything started working again. However, as soon as I started to add my own shortcuts again explore and magic wand stopped working.

[Jeff Kogut]

Sounds like there is a conflict then. Rebuild one key at a time and test? Maybe an assigned key not showing up as used is conflicting?

[Anonymous]

i have been dealing with the same issue on my macbook Archi 19 (explore mode not working - can use the mouse to "look around" but cannot move in any direction). i have tried loading different work environments, including the standard. i have tried opening a solo .pln file vs a teamworks project and always the same issue. i have high RAM, hard drive, and memory - better than my home iMac or work PC - both of which work just fine with archi 19 explore mode. was going to try downloading archi 20 this week on macbook - fingers crossed for a fix.

[Eduardo Rolon]

Stuff to try:

It might not be ACs fault it can be another program that is taking over the keys. Either change Keyboard layouts (to US) to verify or check under System Prefs -> Keyboards ->Shortcuts and/or Text
Additionally you can try rebooting in Safe Mode and open AC to see if the shortcuts work, if they do then that could mean that another program is at fault.

[Anonymous]

craziest thing... i was still having an issue with this (on my souped-up MacBook Pro) for the past year. even downloaded Archi20, but had same issue - on solo projects and teamworks alike. THEN, 2 things happened: i upgraded to current ioS AND finally ran a Time Machine backup (2 separate backups actually, just in case). My plan was to wipe the machine to factory settings and then reload and re-install to see if problem fixed. but decided to check one last time before that drastic step... and it works!!! i can finally use my laptop again in 3D explore mode!!! not sure if it was iOS-related or backup/ memory related... but who cares?! it works!