Special Folders --> Temporary Folders

[Chris Grantham]

So I have been getting all sorts of "connection failed" (see attached image), and "failed mount" (sorry no image) whenever I open projects on our server, and it occurred to me that it might have something to do with the special folders in the work environment. I was looking at the paths of everything and noticed that the "temporary items" by default was going somewhere that does not seem to exist:

Macintosh HD:private:var:tmp:folders.503:TemporaryItems

Is this right? If not, where should this folder reside? Could this be the source of all those annoying pop ups?

Thanks!

-Chris

[Erika Epstein]

Chris,
You do have a static IP address?

[Chris Grantham]

I probably should have been more clear when I used the term server. We have a mac mini that does all of our file hosting. We simply connect to it through the "network" feature on our macs, so i am guessing it is a dynamic IP.

[Erika Epstein]

And I shouldn't have misread your post as a TW problem.

[Karl Ottenstein]

Chris wrote:
So I have been getting all sorts of "connection failed" (see attached image), and "failed mount" (sorry no image) whenever I open projects on our server, and it occurred to me that it might have something to do with the special folders in the work environment. I was looking at the paths of everything and noticed that the "temporary items" by default was going somewhere that does not seem to exist:

Macintosh HD:private:var:tmp:folders.503:TemporaryItems

Is this right? If not, where should this folder reside? Could this be the source of all those annoying pop ups?

Hi Chris,

That folder won't be causing the problem - as it refers to an area for temporary files on your local disk. While useful app files are stored in your Library > Application Support (and other) folders, temp files are stored elsewhere and hopefully cleaned up automatically. You can view (carefully!) any of these hidden Mac folders by using the "Go" menu in Finder. Do a Go > Go to Folder and enter "/private" without the quotes.

All of your WE special folders should refer to local folders on the machine, not the server with the exception of the Template Folder which might point to the server if you have company-specific template(s) that you've created for fresh projects.

Anyway, sounds like you might have an issue with your server going to sleep and not having 'wake on LAN' enabled maybe?

Karl

[Chris Grantham]

Thanks for the responses everyone!

Checked our mac mini that acts as our server settings, and it is set to never go to sleep.