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Stair structure not showing in section

Yvonne
Advocate
Is there a reason why the structure of a 2 riser stair won't show up in section but if I change it to 3 it will?
AC26 | Win11 | 64 bit | 32Gb RAM | Intel i9-9900K @ 3.60GHz
13 REPLIES 13

Hi Geof,

 

Thank you for checking!
The object might be locked that is why it cannot be deleted.
Please try to unlock all elements: Edit > Locking > Unlock all, it might help.

Regarding to your question please use this page to contact support.

Kind regards,


Dani Benjamin
Technical Support Engineer

Geof Gainer
Booster

No luck, thanks. But here's another project with the same problem, and I just noticed that in both cases, the stairs don't appear in 3D Docs with Renovation: Proposed, but they do appear in Renovation: Existing. See attached.

AC fan since v 7. Currently on AC 26 Build 5003 USA FULL Apple Silicon,. 2022 Mac Studio, 32G ram. OS X 12.6.2
Geof Gainer
Booster

...actually in this case, it's an elevation, not 3D docs.

AC fan since v 7. Currently on AC 26 Build 5003 USA FULL Apple Silicon,. 2022 Mac Studio, 32G ram. OS X 12.6.2

Solved! I just selected the ghosted stairs, switched them all to Renovation: New, then switched them back to Existing. They all show up now. 

AC fan since v 7. Currently on AC 26 Build 5003 USA FULL Apple Silicon,. 2022 Mac Studio, 32G ram. OS X 12.6.2

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