cancel
Showing results for 
Search instead for 
Did you mean: 
EN
cancel
Showing results for 
Search instead for 
Did you mean: 
Nizar Eisa
Newcomer

whenever I press the Save Archicad 27 , it crashes

hi

whenever I press the Save Archicad 27 , it crashes, and bug reporter pops up. tried restart ,nothing.

 

Operating system used: Windows

4 Replies 4
Laszlo Nagy
Community Admin
Community Admin

When you open the file, can you check the "Open & Repair selected file" checkbox? see if that helps with the crashes?

 

There is also a Support Article that says making sure no View has a "MISSING.." settings could also help. It may not be your exact scenario, but it is worth checking out:

 

https://support.graphisoft.com/hc/en-us/articles/30684325916945-Archicad-crashes-when-working-on-lay...

 

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac29
Lingwisyer
Guru

What is your computer memory utilisation like with the file open?

AC22-29 AUS 3200Help Those Help You - Add a Signature
Self-taught, bend it till it breaksCreating a Thread
Win11 | i9 10850K | 64GB | RX6600 Win11 | 7800X3D | 32GB | RTX5070TI
Barry Kelly
Moderator

Just one particular file or all files?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Dominik Nagy
Graphisoft
Graphisoft

Hello!

We are familiar with this issue, and we are currently investigating it.

 

What we know so far that it is caused by WPS Office Cloud shell extension, and Archicad will crash if the file explorer will pop up (like exporting, opening or saving etc.)

In similar cases there were 2 solutions for this issue:
1. Temporarily disable  WPS Office Cloud shell third-party shell extensions while we will try to fix the issue or

2. Run Archicad as an Administrator.

I hope that it will fix the issue for you as well!


Still looking?

Browse more topics

Back to forum

See latest solutions

Accepted solutions

Start a new discussion!