problems with a teamwork file

[Anonymous]

howdy

hoping someone can help me out

Trust all is well

we seem to be having a major issue with a teamwork file

Here is what happened:

- User signs in and works on file... Sending and receiving changes no problem
- User works for 2 or so hours and then sends + receives..... Error message: “you are signed out... Please sign in”
- Sign in button is greyed out (no chance to sign-in therefore)
- User then saves .plc file and quits out of archicad
- Open the .plc file and archiCAD prompts with a name/password
- Enter name/ pass and immediately the error message: “you are signed out... Please sign in” comes up...sign in is greyed out... Not possible to send and receive changes (all of the data is there however)

Tried merging the .plc file in with the .plp file... However data ended up all over the place... On incorrect layers (alot ended up on the archiCAD layer)

the .plp file appears to be OK as the user can sign in to the .plp file make changes and send and receive without issue.... BUT we still need to data that is currently in the .plc file

Anything we can do?

anyway we can send & receive changes from the .plc file back to the .plp file... or is that bridge forever burnt

thanks for any help/insight/assistance that you can provide

yukioMishima

[Erika Epstein]

Check in the folder where the main teamwork file, .plc, is kept . If there is a lock file .lck then delete it.

[Link]

If you're signed out, you're SOL. You can copy and paste it back in though.

The best approach is to save a PLC as soon as you sign in and work on that local draft for as long as you need. You don't have to sign in and out of it everyday. Just open it, work on it and close it like any regular file. Take it home if you like. Send and Receive the changes as much or as little as you like. Then once you are done, send and receive the changes one last time and then sign out.

Cheers,
Link.

[Anonymous]

thaks for the replies

nope.... no .lck file.... checked that straight off the bat

unfort. the user did not sign out... it seems that archiCAD got a little funky and even though the user was still signed in... the .plp file thought he was signed out (see description of events in orig. post)

if i was to create a .plc as described by link... and archiCAD does the same funky thing... wont i also be SOL

thanks again

yukioMishima

[Link]

Check your Admin file to see what was recorded. That'll tell you how funky it really was.

Cheers,
Link.

[Anonymous]

link

thanks for the response

where does one find the admin file? (using OSX.. with the .plp file on server)

thanks again for all

yukioMishima

[Link]

Sorry, it is the .txt file you should be looking at and it should be located in the same folder as the PLP. It will tell you who signed in/out and when.

Cheers,
Link.