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Custom Door Leafs from 20 disappear in 21 Teamwork

vfrontiers
Enthusiast
So we just ported over a project from 20 to 21. All 50 of our CUSTOM DOOR PANELS are no longer available in the CUSTOM LEAF MENU of any door.

Any fix? I'm looking at a 3d view with a ton of EMPTY OPENINGS..

I've tried even creating NEW LEAFS and they do not show up either...
Duane

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AC25 :|: AC26 :|: AC27
:|: Enscape3.4:|:TwinMotion

DellXPS 4.7ghz i7:|: 8gb GPU 1070ti / Alienware M18 Laptop
9 REPLIES 9
vfrontiers
Enthusiast
Note: most of these are in the EMBEDDED LIBRARY... The project is TEAMWORKED......
Duane

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AC25 :|: AC26 :|: AC27
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DellXPS 4.7ghz i7:|: 8gb GPU 1070ti / Alienware M18 Laptop
I just created a new door leaf, and it worked just fine. This sounds like a Model View setting. But I'm sure you've looked at that.

If you open one of the door leaf objects from the embedded library, is the subtype set correctly?
Richard
--------------------------
Richard Morrison, Architect-Interior Designer
AC26 (since AC6.0), Win10
Barry Kelly
Moderator
Post moved.

Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
vfrontiers
Enthusiast
No... not a display / model view option..

It's the LIST in the CUSTOM LEAF section of the door object contained over 50 door leaf options to choose from in 20... With AC 21, there are NONE...

The leafs are present in the EMBEDDED LIBRARY. And they do still have the CUSTOM LEAF subtype applied to them..

I recall this happening when moving a project from 19 to 20...

Odd thing is that when opening the .pln file in 21... they are all there... It's only after SHARING the file and logging in using teamwork that they disappear.

And it's not a Library Loading issue as they are all EMBEDDED.

Also note that I SAVED all embedded objects to FILE and loaded THAT library and still nothing shows in the dialog for door leafs.
Duane

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AC25 :|: AC26 :|: AC27
:|: Enscape3.4:|:TwinMotion

DellXPS 4.7ghz i7:|: 8gb GPU 1070ti / Alienware M18 Laptop
Karl Ottenstein
Moderator
vfrontiers wrote:
Odd thing is that when opening the .pln file in 21... they are all there... It's only after SHARING the file and logging in using teamwork that they disappear.
Sounds like this belongs in the Teamwork / BIM Server forum then. (I won't move unless you say so, Duane.)

Have you called GSNA support yet?
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
vfrontiers
Enthusiast
Karl wrote:
...
Sounds like this belongs in the Teamwork / BIM Server forum then. (I won't move unless you say so, Duane.)

Have you called GSNA support yet?
I have emailed GSNA Support without any response yet...

Feel free to move over to TW issues...

We are currently porting the file back to 20 (which will have it's own issues, I'm sure)...

Any other things to try? We've never tried the MIGRATE feature of TEAMWORK... maybe that nets us something different?

BTW... Bozeman came up a couple time over the last month... Been thinking about you, Karl!
Duane

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AC25 :|: AC26 :|: AC27
:|: Enscape3.4:|:TwinMotion

DellXPS 4.7ghz i7:|: 8gb GPU 1070ti / Alienware M18 Laptop
Karl Ottenstein
Moderator
Moved to Teamwork forum and changed the thread title in the hope that some experienced TW user (which isn't me) has some ideas for you, Duane.

Maybe worth trying the Migrate steps you mentioned before deciding to drop back to 20?
https://helpcenter.graphisoft.com/guides/archicad-21/archicad-21-reference-guide/migration-guide-for...

I've not messed with TW in a few years, so am otherwise useless for any advice. 😞

Thought of you yesterday when one of the cats sleeping in the closet knocked the ACUWest polo shirts onto the floor. Seems like such a long time ago, but what a great time. Hope you're surviving the heat wave!

Karl
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
Katalin Borszeki
Graphisoft
Graphisoft
Hi, using the migrate function will cure this problem! Tx
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
vfrontiers
Enthusiast
Yes, I did try the migrate function and it did solve the problem a few weeks ago.
Duane

Visual Frontiers

AC25 :|: AC26 :|: AC27
:|: Enscape3.4:|:TwinMotion

DellXPS 4.7ghz i7:|: 8gb GPU 1070ti / Alienware M18 Laptop
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