Major TWData crash and NON-Recooperable...help

[rob2218]

OK,
so here's the thing.
Our BIM guru guy is out of the office.
No one else seems to be able to assist on this matter.

Here's the scenario:
1) we have a TW file.
2) we just had a new MACPRO server installed and configured.
3) I'm on a PC working for a joint venture team on a MAC based TW file.
4) I've crashed numerous times while trying to enter the TW file.
5) I've deleted my TWData folder completely OUT of my C:drive.
6) I have numerous "Logs" (Support Packettes created by AC17) to show what has happened.
7) How can I get back into the project????

The only way I have gotten back in when this has happened (yesterday) was when the BIM Manager booted me out of the TW file project.
Then I had to download the entire database (about 50GB on the TW file) and it didn't crash till today............please help.

[Laszlo Nagy]

Maybe you should contact US Tech Support?

[rob2218]

I think you are probably right on this one Lazs