cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
Starting August 6, 2024, TLS 1.2 will be the minimum required protocol version for Graphisoft products and services that require an online connection. Learn more…
Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

One of the user computers can't connect to BIMcloud Basic

Hello,  We are using bimcloud basic for AC27 3001 build. currently we have 3 users in one project an it works perfect for us. We want to add one more user but his pc can't connect to our bimcloud server (as shown in screenshot). We have also tried reverse way, made him share example project from his computer and we were able to join his teamwork project.

It is weird. The fact that we were able to connect his teamwork project means that he has good connection to bimcloud and is able to share project but unfortunately he is not able to join us as his computer gives him error while trying to connect. 

 

to make things more clear: We have same archicad versions with same build - AC27 3001. We are connected to the same wifi. We are using desktop named servers to share projects (not IPv4 addresses) if it makes any difference)

 

OP

 

DavitBotchorishvili_0-1723115974244.png

 

0 REPLIES 0