Cineware by maxon add-on has unexpectedly closed.

[Arch Introini]

I have Archicad 27 Build 5030 and when i render something sometimes i have this error: Cineware by maxon add-on has unexpectedly closed.

Even with Build 3001 i had the same problem.

It's very frustrating, could someone help me please?

Operating system used: Mac Apple Silicon Sonoma 14.5

[archidesign]

I have the same problem; I think Maxon is not compatible with Sequoia; only to Sonoma; I don't know why and it's frustrating
https://www.maxon.net/en/requirements/maxon-app-requirements

[svpribyl]

I get the same error trying to run ArchiCAD 28 in Sonoma. See screenshot 

 

[Karel Landa]

This is happening because of faulty Cineware folder in installation folder of Archicad.
You can simply replace it with one copied from someone who does not have this problem.

Not sure if this link will work

[Vibeke72]

That worked for me. Had the same problem in both AC27 and AC28

Thanks 😊

[ryejuan]

I suggest you guys use D5 Render free and easy to use. 😎

[Karel Landa]

D5 Render is not available for macOS.

[ryejuan]

😑 then for macOS you can try twinmotion. 😃

[svpribyl]

After replacing the Cineware folder with the one you suggested, I get this notice when I start ArchiCAD:

 

[ryejuan]

have you tried reinstalling Archicad?