AC 27 & 3DConnexion 3D mouse issue!

[Matt Schneider]

The 3DConnexion 3D mouse is not functioning properly with AC27.  I have had no problems with  with AC25 & 26.  PLEASE FIX! 

[Botonis]

Can you describe the problem. 

In my case it works fine. 

[Matt Schneider]

I can not navigate properly in 3D.  Cannot go towards the model or rotate around it.  The model goes off screen and when I fit to window the model ends up being at a weird orientation.  Like upside down or way above looking down.  I notice that you are running windows version.  I am on a mac so might be a platform difference.

[mthd]

Hi MS, did you get a chance to go to the 3DC user site and ask your question there ? I had a problem with my CAD mouse not working on Mac Monterey and I had to install a driver that I downloaded from there. They should be able to help you and please indicate your OS.

[Matt Schneider]

I sent  3DC tech support an email today… graphisoft is looking into it and told me to post here as well… I have no issues with ac 25 & 26, just 27.  I have the latest 3DC macOS driver installed… fortunately I haven’t started working in 27 yet I just randomly opened it up today to look at some of the new features.  This is exactly why I wait 4-6 months till I start using a new release! lol 

[mthd]

I have the space mouse as well and they both work fine on my system with all versions from 24 up to 27. I haven’t upgraded to Sonoma just yet because of the many problems others have experienced. It’s a pain when your tools don’t work properly. I have noticed the space mouse gets too sensitive when the charge is low. Hopefully you will get it sorted soon.

[Matt Schneider]

Interesting discovery… I originally opened the out of the box project template in AC27 and is where I had the issue.  I was making some videos of the issues to send to 3DC and it occurred to me to open a AC26 project in AC27 and see what happened.  To my surprise the mouse functioned properly.  I shared with Graphisoft as well and they sent the info to the developers.  Likely won’t hear back till after the new year.  

[scoz]

AC27 is the Windows version,
Does the Space Mouse rotate left and right with respect to the z-axis?
I can't do it on 3d Windows and BIMX.
Is there any other solution?

[alexliz]

Hi Matt,

I've got two of the 3DCONNEXION Space Mouse, one wired, the other wireless (with the 7-button programmable mouse as well). No problems with either setup on Archicad 27. Although, when I first connected the wireless one it worked for a moment, then got stumped (most movement was gone, and what was left was erratic), so I just went into macOS Settings and clicked the Use Defaults button at bottom-right. This sorted everything.

Have you tried that?

[scoz]

It's the Windows version
It works well with other 3D programs.