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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Archicad 14 Start Problem

Anonymous
Not applicable
Hello everyone!
I have downloaded the student version of Archicad; following the instructions I have installed it but everytime I try to start it after a few seconds the graphisoft bug report pops up.
I have already look for some answers in this forum and I have update quicktime, java, disabling the antivirus, starting the software as administrator, followed the guide for the install problems but it doesn't work.
I have win 7, 64 bit.
Anyone has any suggests to fix this problem?
Thank you.
22 REPLIES 22
Laszlo Nagy
Community Admin
Community Admin
When I bought this laptop I am using, a program called Acer eDataSecurity was pre-installed on it.
It prevented ArchiCAD from accessing its own folders into which it was installed.
After that program was uninstalled, ArchiCAD had no more problem running.
So that was also a permission issue.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
Thank you for your help.
Yesterday night after having checked carefully the firewall looking for wrong permission (without success), having lost any ideas, I decided to read for the last time the txt bug report.
Reading carefully I found the section "Stack dump" along the file.
Well, in that section it's mentioned a file referred to a printer driver, that is the printer checked as favourite in my pc.I tried to update the driver but still nothing so I tried to change the favourite printer and......ARCHICAD 14 STARTED TO WORK!!!!!
After two days of attempts it seems that I, or better, we, manage to solve the problem.
I hope this could be useful for future problems (probably in that section "Stack Dump" there could be written something useful in case of bugs or problem).
:D 😄 😄 😄 😄 😄 😄
Anonymous
Not applicable
I´m glad you solve the problem.
The roads off bits and bytes are infinite!