Archicad 20 performance drop

[Anonymous]

We are experiencing some serious 2D performance drop after switching from 19.
Already reported, but I want it to get some more attention as the problem is crucial and we have already switched some projects to 20.

Both machines are xeon w3565 with NVidia card (650GTX and quadro K620).
Project running smooth parallel in 19.
Drivers updated. GPU set to high performance.

Videos of the problem:
https://www.youtube.com/watch?v=wlj-qR6N1ZA
https://www.youtube.com/watch?v=By7CcTELfUw

Any suggestion would be good.

[SenecaDesignLLC]

daninet wrote:
We are experiencing some serious 2D performance drop after switching from 19.
Already reported, but I want it to get some more attention as the problem is crucial and we have already switched some projects to 20.

Both machines are xeon w3565 with NVidia card (650GTX and quadro K620).
Project running smooth parallel in 19.
Drivers updated. GPU set to high performance.

Videos of the problem:
https://www.youtube.com/watch?v=wlj-qR6N1ZA
https://www.youtube.com/watch?v=By7CcTELfUw

Any suggestion would be good.

I am also having this issue on all machinies

[Djordje]

daninet wrote:
We are experiencing some serious 2D performance drop after switching from 19.

The OS is Windows 7

[Anonymous]

Hello, i'm having the same issue.
Just to answer to Djordje, i had the same problem on windows 7, made the upgrade to 10 listenning to the call support, and no difference at all.
Hope they will correct this soon.
A+

[Katalin Borszeki]

Hi All,
We have done some preliminary investigation on this issue, and please help us out with some info:
From the logs we suspect that there are some special mouse driver settings where this occurs. Please check if in your environment this could be the case or not and get back to us in this thread! Thanks, k

[SenecaDesignLLC]

I use razer gaming mouse (naga epic) and the orbweaver

[Anonymous]

We use Mad Catz RAT 9 and Kone XTD. Gaming macro mouses.
Other colleges with simple mouses are OK.

[SenecaDesignLLC]

Working with tech support we discovered that when i change my polling rate to 500hz or below that the issue is minimal if even there.

[Katalin Borszeki]

Hi, thanks for all the immediate input!! We have entered this issue as a bug...while it is being corrected please use the following workarounds:
- adjust your mouse's sensitivity lower
- as mentioned in a previous post, set the polling rate to 500HZ
best

[Anonymous]

OK working with Steelseries driver if i lower the frenquency...
But not very convenient for me...
Hope you will correct if soon
Thank you