Archicad 28 slow to start

[MarkT]

Just installed the latest hotfix (4001). Opened our template file and my timer got to 18:10 before I killed the process. Stuck on updating Lib data. It was slow before but now it's just ridiculous.

 

[MarkT]

This may be turning into a separate issue but I fear still related to Hotfix 4001. Went from bad to worse. Completed a fresh installation of 28 and applied the previous hotfix (build 3120). Can open a blank file but I can't open our template which was last saved in 3120. I'm still getting the "Can't read Plan file" notification. Not even sure how this file has been corrupted if it wasn't "saved" in 4001 but if that is the case, open/repair fails too.

So, I copy over our current AC27 template also saved in build 3120 and it opens in 28. re-assign mods/hotlinks, all good. Re-assign BIM libraries from 27 to 28 and works, interestingly with quicker load times. I'm going to keep testing and find the root cause of the issue, will report back when I find something more conclusive.

[Barry Kelly]

Check the file size of the file that won't open.

Maybe it is corrupted and has 0 MB?

Also open Archicad and then FILE menu > Open > Open to bring up the browse for file dialogue.

Find the template that won't open and see what it says for version number in the bottom right corner.

If it shows no version number, then the file is corrupt - or has been saved in a newer version which is not really possible.

Barry.

[MarkT]

ticks all the right boxes but won't open. This is the Master, the actual template file below (.tpl) doesn't show any details but that's likely because of the file type.

[Barry Kelly]

Have you tried the 'Open & Repair' option?

I am out of suggestions now.

I think I would send this file to Central Innovation and ask them to have a look.

Barry.

[MarkT]

It's nigh on impossible to diagnose these things off site, so thanks for your input anyway Barry. I'm still testing thru process of elimination, may even be my profile gone bad as we've had issues with other users. If it comes down to it , yes I'll send to CI but for now will see how far I can get, Onward and upward 🙂

[Jaime-airc_digital]

We have noticed a huge increase in processing time for the libraries loading from BIMcloud since the change to library packs. It is very important that this problem is addressed, as it is a big drawback in project opening times.

[ricki-fritz]

We have also noticed this slow load time alos, with the loading dialog stuck on 'Updating Local Libraries'  - even when closing and opening within a few minutes.

A couple of tests I ran using a PLN (not TW file) with times given as an average of loading the same file 3 times after closing each time)

AC Version       Libraries Loaded to:        Loading time:

AC29                 BIMCloud SaaS                2min 5sec

AC29                 BIMCloud Basic                0min 40sec

AC29                 Local (C:)                           0min 25sec

AC29                 Local Server (LAN)           1min  6sec

For comparison, loading the old Monolith libraries for AC27

AC27                 BIMCloud SaaS                0min 28sec

AC27                 BIMCloud Basic                0min 21sec

AC27                 Local (C:)                           0min 19sec

AC27                 Local Server (LAN)           1min  0sec

From the above results, it looks to be the *libpacks* that are the main cause of the Project Loading slow down.

@GRAPHISOFT , please address this.

Curious to see if others have similar experience.

[MinhNguyen]

this is unlikely related to hotfix/update, but more on how libraries are checked and updated from Teamwork.

When you open a file (regardless of solo or TW) with libraries linked to a BIMcloud location, AC will go through and check for the changes on those libraries. If there are modifications, AC will download and update the local cache stored in your PC.

In the past, there were usually 5-7 libraries loaded into each file (whether it's local or TW). With the change to libpacks, we now have +30 separate "libraries" that AC needs to check. I suspect that because of the large increase in the number of "libraries", the checking time at opening increases significantly.

This issue was raised at the beta testing of AC28, however there hasn't been any solution to it so far.

[Ferenc Szalontai]

Dear Fritz,

Thanks for raising this issue.

We are aware of the problem and have already kicked off an internal project to address it with high priority. We’ve added your case and details to that work. Our Developers team is actively working on a fix and we hope to have this resolved as soon as possible.

Thank you for your patience and we wish you happy holidays!