Edit color error

[KeesW]

There is a problem in my Australian AC24 Template. I am unable to edit colors or ascertain their RGB values because the Edit colot box only partially appears when a color is selected from the Pens and Color Model views. See attached screen print. Is this a bug or something I've forgotten?

[Lingwisyer]

Return of the screen scaling bug?

[runxel]

Join venture bug!
That ol' Windows dialog is no fun. I guess you have UI scaling enabled for your display?

[Minh Nguyen]

Hello Cornelis,

Thank you for sharing the issue!

As Ling and runxel has mentioned, this is indeed an issue with display scaling. Please check if you are settings the scaling larger than 100%. You can read more about it here: https://www.windowscentral.com/how-set-custom-display-scaling-setting-windows-10

Looking forward to hearing from you!

Best regards,
Minh

[KeesW]

Thank you Minh. It was indeed a Windows 10 display setting issue. I use a 27" Dell screen and sometimes increase the Display/Scale +Layout settings from default 100% to 125% because I find the text too small. When this is done, the error occurs. I've just returned the display setting to 100% and the error is fixed.

[Lingwisyer]

Wasn't there a fix when AC23 came out? Did it only fix some of the dialogue box types?

[Minh Nguyen]

Hi,

I'm not quite sure how the Archicad handles high resolution screens. Personally, I'm using a Dell XPS 15 with 4K display, scaling at 200%. Everything is fine for me, even on AC20 or 21. I guess this only happens with external display?

I suggest going through this article if you have issue with your high resolution display: https://support.microsoft.com/en-us/help/3025083/windows-scaling-issues-for-high-dpi-devices
(see Workaround section)

Thank you very much!

Best regards,
Minh

[Barry Kelly]

mnguyen wrote:
I'm not quite sure how the Archicad handles high resolution screens. Personally, I'm using a Dell XPS 15 with 4K display, scaling at 200%. Everything is fine for me, even on AC20 or 21. I guess this only happens with external display?

I recall reading somewhere (here in the forum I think) that 200% works OK.
It is just the 125%, 150% that is a problem.


Barry.

[Lingwisyer]

Since 200% still produces a standard resolution?

[Barry Kelly]

Lingwisyer wrote:
Since 200% still produces a standard resolution?

Yes, I think that is what was deduced.

Barry.