Installation & update
About program installation and update, hardware, operating systems, setup, etc.

UNKNOWN ERROR MESSAGE

Anonymous
Not applicable
While working in teamwork, I go to change my workspace or to send and receive. During the process I get the error:

"Input file is incorrect or memory full. I/O error."

It then proceeds to kick me out of the project, tells me the information in some of my layouts cannot be read because of a project error, and then crashes. It reopens itself though and everything is there fine (this is when I make sure to save a backup).

Any ideas what's causing this?
12 REPLIES 12
Anonymous
Not applicable
David wrote:
If you are going to the trouble of saving as a solo project then always save with a new name (this breaks the link with the old Prefs) In fact do this twice each time with a new name and then reshare with a new name. Saving twice as a solo really gets rid of any residual TeamWork stuff.
I'm told it also helps to stand on one leg and turn anti clockwise 3 times before resharing....
Understood. I will make sure to turn my shirt inside out and put my underwear on my head as well.
David Shorter
Advisor
Steve, your technical skills obviously surpass mine...
Archicad 4.1 to 28 Tech Preview. Apple Silicon
you can't build a line
Mac Studio
iPad Pro
iPhone
Anonymous
Not applicable
Steven wrote:
Also, maybe a related problem, quite frequently when I go to change my workspace, it comes up with the following during the process:

"Can't read teamwork project" then "Project (then the name of the file) not found or stored name does not match. Please find the project manually." I did not change the name at all, and it brings up a window to find the project. It's always right where it expects it to be, so I click on it and say OK. Then it says Can't read teamwork project" and "Cannot read teamwork admin data." I eventually have to quit and restart ArchiCAD.

Is this related? It happens to me only and not the other two users in my office.

HELP!
Steven,

I have had the same problem that you are experiencing. The remedy that I stumbled upon, with the help of our IT staff, was that my teammate's computer would overwrite and own the teamwork file every time he signed in/out of the project. Therefore, causing the rest of us who were already in the file to be locked out of it while still in the file, thus causing numerous rewriting errors to pop up, just as you previously mentioned. So if your working on a network maybe you can have your IT person run a permissions fix to your project file and your computer.
This seemed to do the trick for us and the error has not come back.
permissions.png