Installation & update

Mac Users: Do not upgrade to macOS 14.0 Sonoma before reading this...

macOS 14.0 Sonoma was released today (September 26, 2023). Every year, a bunch of folks immediately upgrade and then start posting here about things that don't work. Don't be one of those people Instead, first read Norbert Kucsma's official Graphisof...

Resolved! Archicad crashes on macOS 12.3 when closing a tab with the Tab Bar

UPDATED: the fix for this issue is part of Archicad 25 Update 5010 and a special hotfix Archicad 24 Update 7009, which was released for Archicad 24 and Archicad 24 Solo. Dear All, We have been notified about a new issue with Archicad on the latest up...

ArchiCAD Start Edition and Renovation after migrating project from older version

Hello. I am trying to use new stair and railing tool, but when I do the message pops up stating, that this element is hidden in current renovation phase and I need to change renovation phase or change settings of stairs but I don't see an option to d...

Archicad 23 slow and freezing

Hi, I've recently downloaded Archicad 23 student version on my notebook, but every time I try to use it something happens and it freezes or it just takes a really long time to load. I've used other similar programs and they worked fine on my computer...

Archicad doesn't work, the program doesn't start

I downloaded archicad 23 and the program doesn't start. I clicked on the icon and the program window opens, but clicking on "new project" the program crashes. I also tried to download ARCHICAD 22, but after starting the program, it closes automatical...

Surface setting dialogues disappearing

Hello everyone I have an issue with changing surfaces in CineRender settings. It was working fine before but at some point it started doing this thing when I could only change a colour in the settings once and when I opened the settings again the dia...

AC 22 & Catalina Crashing?

I recently updated my Mac (Late 2014 iMac) to Catalina and shortly thereafter began to have crashes regularly in the two projects I am doing most work in currently. I can't say for sure of course that the upgrade caused the problem but I rarely had c...

Twinmotion, iMac + external GPU upgrade

I read an article a few months ago discussing the use of an external GPU to enable an otherwise underpowered computer to run Twinmotion properly. The external GPU was rigged up in a Thunderbolt expansion enclosure the had its own power supply. This s...

AC23 - Quadro 4000 and Twinmotion

Here is my system: ARCHICAD 23 AMD Ryzen Threadripper 1900X 8-Core Processor 3.8 GHz with 32.0 GB Windows 10 64-bit Op. Sys, x64 based processor NVIDIA Quadro 4000 Using Twinmotion with a very simple model resulted in catastrofic crashes where I had ...

AC 23 working slowly

Hi, I installed AC 23 trial version, but it is taking a lot of time to open. I am working on Desktop, with a configuration of Windows 7 professional, 32GB RAM, with a 64-bit operating system. I have not opened any other software along with this. What...

Archicad crashing on Lenovo Y540 (i7-9750H / 16GB / RTX 2060 / SSD)

Hello! I just upgraded to a Lenovo Y540 laptop with the following specs: - Intel® Core™ i7-9750H (2.6GHz; 12MB Cache) - 16GB (2x8GB) DDR4 2666MHz - NVIDIA® GeForce® RTX 2060 6GB GDDR6 - 128GB SSD PCIe + 1TB HDD (5400rpm) The software is installed on ...

Cannot Save Plan File

I am having errors with saving a particular file in AC23 where randomly I get an error message "Cannot Save Plan File". See attached image. While we do save everything to dropbox and while I am aware this is not supported with Graphisoft, we have nev...

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