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Libraries & objects
About Archicad and BIMcloud libraries, their management and migration, objects and other library parts, etc.

GDL web control is missing Quick-time

Anonymous
Not applicable
I've a problem with a GDL file. I'm trying to download a gsm file but everytime when I'm trying. It tells me that: Quick time is missing, GDL Web control requires Quick time 7,0 or later. What is the cause of this mention?
6 REPLIES 6
Frank Beister
Moderator
Have you installed ArchiCAD on that machine, where you want to download the object. It seems, that it is necessary in some circumstances. Installed Quicktime is AFAIK absolutely necessary.

Maybe Jochen is listening and he can help.
bim author since 1994 | bim manager since 2018 | author of selfGDL.de | openGDL | skewed archicad user hall of fame | author of bim-all-doors.gsm
Anonymous
Not applicable
Hi,

if you want to use the GDL Web Control without install ArchiCAD, send an e-mail with your trouble to: gdl-support (monkey) graphisoft.com
Anonymous
Not applicable
I have already installed Archicad
Laszlo Nagy
Community Admin
Community Admin
Check this article:

http://www.archicadwiki.com/ArchiCAD%2013%20Install%20Problems

If you install QuickTime from the install DVD, does it help?
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28
Anonymous
Not applicable
I haven't a Dvd. I've download it from graphisoft. Maybe it's the problem that it is Archicad 14. Maybe is still GDL web control not compatible with Archicad 14. Is this possible?
Anonymous
Not applicable
I've found the problem, GDL web control isn't compatible with archicad 14. I've installed Archicad 13 and now is the caution about quick time disappeared