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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Archicad cloud licenses and Graphisoft ID service unavailable

vlahtinen
Advocate

Archicad cloud licenses and Graphisoft ID service seem to be unavailable again.

 

Anyone else experiencing problems?

28 REPLIES 28

Oh, where did you find this?

Szabolcs Miko
Graphisoft
Graphisoft

Hi All, unfortunately there is a global outage at Azure. You can monitor their status here: https://azure.status.microsoft/en-us/status

Bare with us while we work on minimizing the impact.

Szabolcs Mikó

Customer Support Operations Manager

Graphisoft, please, for the love of God! Stop checking my license every 30 seconds! Every time this happens, and it happens ALOT lately, i get 10 seconds of spinning beachball of death for every 30 seconds of archicad working! Is that really necessary?

Yes, please, a solution for this cases for floating licenses. Nominal assignemnt doesn't work for us, we lose advantages of floating licenses and managing large users is a pain.

AC27
Eduardo Rolon
Moderator

so "might …" is doing a lot of work there.

Eduardo Rolón AIA NCARB
AC29 US/INT -> AC08

Mac Studio M4 Max 64GB ram, OS X 10.XX latest
another Moderator

torben_wadlinger
Virtuoso

Oh no, how could this have happened? No one could have known that if we outsourced everything to Microsoft and Google, our customers worldwide would no longer be able to work in the event of a malfunction. Hopefully no one will sue us...

 

</irony off>

Jp1138
Advisor

Ops, cannot work here in Spain either...

 

Graphisoft seems to be the least reliable service that we use. Other progrmas that check online licenses give you at least some time (even days) when disconected, Archicad just goes off the moment it looses connection 😓

ARCHICAD 29 SPA (as long as the server works)
Windows 10
JamesatVIP
Contributor

So cool how Graphisoft forced us to go to cloud based licenses that don't work when there are outages! So cool that literally nobody in the office can work because the servers are down.

Currently on AC25 & AC27
Ryzen 7 8845HS, 64GB ram, GeForce RTX 4070 Windows 11

The license checking thing is so annoying... fine. there is an outage. ill work locally.  oops your computer will freeze every minute!  

16" MacBook Pro M1 Max
Mac OS 26
ArchiCAD 27 Build 6010
Emre Senoglu
Expert

EmreSenoglu_0-1761768737807.png

as seen on https://azure.status.microsoft/en-us/status

AC27 ARM // MBP M2 Max // Twinmotion | Corona | Rhino

senoglu.co | archimats.com

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