Ignacio
I don't know if your model is just a terrain model, or if it has other 3d data (buildings, walls).
IMHE, it is never a good idea to import a terrain calculated on another software.
That other software did some nasty things to the surveyor data (like creating totaly fictitious 3d data), and probably you have some guy also fiddling around with point coordinates that just where not taken correctly from site.
Best you can do is try to detect where that surveyor data is on your file (usually on a separate hidden layer), or, if not present, ask for it from your client.
Then just import it via ArchiTerra, and make your own 3d model.