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ac17 zone identifier 2 17 & NO custom settings??!!

Anonymous
Not applicable
hi,

the videos & help file talk about ac17 zone identifier 2 17 custom settings as a new feature but it is grayed out?
any thoughts on that

thanks,
joseph
21 REPLIES 21
Anonymous
Not applicable
I too am puzzled by the extent of the description of this upgraded condition that is not available. Could it be that it is a bug??
Rick Taron
Participant
My zone settings is grayed out as well.
and instead of Settings, the tab is called "Custom Settings"
not like in the new 17 video on the youtube channel.

anyone know how to fix this?
Windows10 ac25
Washington, usa.
NCornia
Graphisoft Alumni
Graphisoft Alumni
Gentleman,

You need to use the "Zone Stamp 1 17" and "Zone Stamp 2 17" objects. These are available in the International library
and at http://www.bimcomponents.com. I will have to check why these were not included with the default USA library,
but for now you can download them here:
Zone_Stamp_1 17
Zone_Stamp_2 17

Sorry about the confusion.

Best regards,
Nicholas Cornia
Technical Support Team - GRAPHISOFT North America
ARCHICAD on Twitter
Tutorials
GRAPHISOFT Help Center
Anonymous
Not applicable
hi,

how can i down load only the zone stamp instead of the entire library?

thanks,
joseph
Rick Taron
Participant
Joseph wrote:
hi,

how can i down load only the zone stamp instead of the entire library?

thanks,
joseph
Ditto....
The drag to Archicad17 feature doesn't ever finish the download.
something looks like it is broken.
Windows10 ac25
Washington, usa.
NCornia
Graphisoft Alumni
Graphisoft Alumni
Rick wrote:
Joseph wrote:
hi,

how can i down load only the zone stamp instead of the entire library?

thanks,
joseph
Ditto....
The drag to Archicad17 feature doesn't ever finish the download.
something looks like it is broken.
If the drag to ArchiCAD function is not working you should make sure the GDL Web Control/Plug-in is up to date. If that does not correct the issue then you may need to try another web browser or check to see if another application, such as anti-virus, might be impeding the process.

In the meantime I am happy to send the objects to users in North America. Just send an email to our North American Technical Support team and we can send you a file transfer.

Best regards,
Nicholas Cornia
Technical Support Team - GRAPHISOFT North America
ARCHICAD on Twitter
Tutorials
GRAPHISOFT Help Center
Rick Taron
Participant
Nope, still hangs at 99% and then finishes with an error message.
I'll send you an email.
Windows10 ac25
Washington, usa.
Laszlo Nagy
Community Admin
Community Admin
I am wondering if this has anything to do to the fact that you cannot technically "place" a Zone Stamp in ArchiCAD.
You can only place Zones that will display a Zone Stamp when placed.

I tried this and I could not drag it to ArchiCAD, it didn't work for me either. However, I could drag any normal object.

Anyway, I have forwarded this issue to GS.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Rick Taron
Participant
laszlonagy wrote:
However, I could drag any normal object.
This is the first time I have tried to use the portal from a browser. I can't get any object to drag and drop.
I am using Chrome or IE and both act the same except in Chrome I can rotate the object view.
In either browser, I don't see the menu on the left side like in the video.

I have turned off the add blocker but still no go.

Why can't we simply have the option to download the object to hard drive?
Windows10 ac25
Washington, usa.