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Forum really slow to load

derekjackson
Enthusiast

I'm finding this forum really slow to load pages - about 10 seconds after each click. No issue with any other website or forum, just this one.

 

Does anyone else experience it?

3 REPLIES 3
Laszlo Nagy
Community Admin
Community Admin

Yes, we have also experienced this. It started happening after the migration of the German forums, which brought a huge amount of new data and users.

As far as I know, GS HQ is in contact with Khoros (the developer of the forum engine) about the issue, and they are working on it.

Get Archicad Tips at https://twitter.com/laszlonagy
AMD Ryzen 1700X CPU, 48 GB RAM, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), WIN10 PRO ENG, Ac20-Ac27
Loving Archicad since 1995

In addition to the generally slow loading times (and the continued language cross contamination) I also now experience a lot of errors and time-outs...

thesleepofreason_0-1708073140375.png

 

Noemi Balogh
Community Admin
Community Admin

Hi @derekjackson and @thesleepofreason.

I'd like to confirm what László said that we are aware of the issue and currently working together with our platform provider to fix it as soon as possible. A recent update I got from them (just a couple of hours ago) that they adjusted something in the background which should help us.  I'd like to ask you to leave a message here and mention me in your post if you experience performance issues again. If you can give me a screenshot about the problem and a timestamp it's very much  appreciated.

I hope you don't experience any new performance problem from now on and thank you for putting the effort into reporting these things.

Thank you,
Noémi

Noémi Balogh

Community Expert, Admin

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