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Keys not showing in license manager tool

dalebarnes
Newcomer

My license keys do not show up in my license manager tool but are showing when I log into my Graphisoft account online. 
Refreshing does not help. 


Screen Shot 2022-04-01 at 10.36.45 am.png
1 REPLY 1

pnguillen
Contributor

I had exactly the same issue 15 days ago, I decided to call technical support and they reset my license key then I was told to download a new one, my word of advice is to call them. Time is gold.

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