Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Keys not showing in license manager tool

dalebarnes
Newcomer

My license keys do not show up in my license manager tool but are showing when I log into my Graphisoft account online. 
Refreshing does not help. 


Screen Shot 2022-04-01 at 10.36.45 am.png
1 REPLY 1
pnguillen
Contributor

I had exactly the same issue 15 days ago, I decided to call technical support and they reset my license key then I was told to download a new one, my word of advice is to call them. Time is gold.