Cineware by maxon add-on has unexpectedly closed.

[Arch Introini]

I have Archicad 27 Build 5030 and when i render something sometimes i have this error: Cineware by maxon add-on has unexpectedly closed.

Even with Build 3001 i had the same problem.

It's very frustrating, could someone help me please?

Operating system used: Mac Apple Silicon Sonoma 14.5

[Karel Landa]

Try clicking on "Done".

Replacing the folder should work.

[svpribyl]

I clicked on "Done" but I get the same message the next time that I start ArchiCAD.

[ryejuan]

Redshift is another rendering plugin of Archicad and if am not mistaken it should be subscription base.

[Barry Kelly]

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@ryejuan wrote:

Redshift is another rendering plugin of Archicad and if am not mistaken it should be subscription base.

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I have seen no mention of it being subscription only.

But it is certainly hardware dependent.

Barry.

[ryejuan]

@Barry Kelly not sure if this link helps.

https://help.graphisoft.com/SOLO/27/INT/_AC27_Help/143_Redshift/143_Redshift-1.htm

[Barry Kelly]

That says you need an SSA/Forward support agreement, which is different from collaboration subscription, which is what I thought you meant.

So, for Redshift you need to have a current support package as well as the hardware to run it.

Barry.

[amaiz]

I had the same message pop up when I replaced the Cineware folder that Karel Landa uploaded. 

I use a Mac, so opted to 'move to trash' as Redshift isn't compatible with MacOS anyway. 

The error message doesn't show up anymore and Cineware is working perfectly now. 

Thanks everyone!