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Dimensions disappearing from plan

Yvonne
Booster
Anyone ever come across the issue where dimensions disappear?
It seems to be happening to one of our projects and the glitch seems to be when the dimensions are associated with columns.
12 REPLIES 12

DGSketcher
Virtuoso
You don't say which version of AC you have but from past experience I have recovered dimensions which have rearranged themselves by selecting all dimensions, open the Dialog box, don't change anything and click OK. If you are lucky everything will revert to where it should be.

If it is just columns and you are using a complex profile has it possibly been changed which could have impacted the dimension association points taken from the profile e.g. deleted hotspots?
Apple iMac macOS Big Sur / AC24UKI (most recent builds)

runxel
Mentor
Yvonne wrote:
... dimensions are associated with columns.
This is a bug which is fixed in the newest build. (AC 24)
AC 24 [ger] | Win 10 | Developer of the GDL plugin for Sublime Text |
«Furthermore, I consider that Carth... yearly releases must be destroyed»

Anonymous
Not applicable
Our firm just switched over to v24 and we are all having this issue with dimensions disappearing from all sorts of drawings: plans, elevations, etc. In some instances the dimension is snapping it witness line somewhere off into space and other times the dimension itself has completely disappeared. When I add a new dimension string, the old string that had disappeared then returns.

MAJOR EFFING PROBLEM, GRAPHISOFT.

Minh Nguyen
Graphisoft Moderator
Graphisoft Moderator
Syi wrote:
Our firm just switched over to v24 and we are all having this issue with dimensions disappearing from all sorts of drawings: plans, elevations, etc. In some instances the dimension is snapping it witness line somewhere off into space and other times the dimension itself has completely disappeared. When I add a new dimension string, the old string that had disappeared then returns.

MAJOR EFFING PROBLEM, GRAPHISOFT.
Hello,

Thank you very much for raising the issue and I am very sorry for the experience!

I'm wondering if this is something happens with a specific file or with all your files? I believe it happens right after migrating the file to Archicad 24, is that correct? As runxel mentioned above, I would like to know whether you have the latest build installed for Archicad 24 yet?

Furthermore, I would love to have a closer look at the file before and after migration, hopefully we will be able to reproduce the issue from scratch. Would it be possible for you to share the file with us, and (probably) a way to reproduce this issue?

Looking forward to hearing from you!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

TracyGA
Participant

I am working in v25 and am experiencing this with multiple projects...EXTREMELY frustrating and problematic!

Karl Ottenstein
Moderator

@Yvonne Just in case this is something simple vs a bug:   have you checked your Renovation Filter (in the Renovation Palette - or the quicklink along the bottom of the screen) when in a view that shows the dimensions vs a view that does not --- and checked the renovation status of the dimension itself ('demolish' or 'new construction')?  That could be causing dimensions to appear and disappear if things were not set up properly.

 

Edit: Silly me.   Replied to a 6 month old post.  But, hopefully this might help someone searching for a similar issue....perhaps @TracyGA ?

 

One of the forum moderators   •   AC 25 USA and earlier   •   MacOS 11.6.1, iMac Pro

We had checked the renovation status, model view etc but i think its a bug because we haven't had the issue since. Thanks for replying ! 

Agree with Yvonne.  The drawing is set up correctly and since everything is new on the project I'm working in the "new" renovation only.  Also, where I have a full string of the dimensions it usually doesn't delete the entire string.  Instead it will delete connections to window markers, wall cores, etc. so that I end up with only an overall dimension.

There is a known bug in AC25 that means dimensions loose their connections if the relevant hotspot is missing from a different view on the same storey e.g. you have one view at a cut height and another at a different height or the layers containing connections change so the hotspots are hidden. I am assured by GS that the fix is in the next update sometime before the year end...

Apple iMac macOS Big Sur / AC24UKI (most recent builds)

Good to know that they are working to fix it, but not sure what I'm supposed to do until then.

DGSketcher
Virtuoso

@TracyGA I solved it by going back to AC24 after firmly expressing my "disappointment" to GS. I appreciate for some that probably isn't an option and the best you can do is possibly share your concerns with your local GS Support to keep pressure on for getting it fixed. Perhaps someone from GS will step up to suggest a temporary workaround if you are stuck on AC25... @Minh Nguyen 

 

This thread may explain it a bit more... Archicad-25-Update-3011 

Apple iMac macOS Big Sur / AC24UKI (most recent builds)

vince_graph
Newcomer

I'm not sure if anyone has figured this out. I was consulting for a friend and I noticed this happened on Arch25.

My steps, although It's not guaranteed to always work was to close the file and then open it again. I wouldn't add or make any changes just noticed dims were gone so I closed the file, re-opened it, and suddenly all dims were back. Good Luck! Hope it helps!

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