AC 22 - can't orbit the camera when using 3D cutaway (Possible bug?)
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‎2018-08-07 10:03 AM
-John
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‎2018-08-07 11:01 AM
Sometimes with 3D cutaway you are sort of pressing on the cutaway (according to ARCHICAD) and it won't respond.
www.leloup.nl
ArchiCAD 9-26NED FULL
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‎2018-08-07 11:33 AM
Could you show a screenshot of the exact scenario?
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28

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‎2018-08-07 12:47 PM
My work around is to temporarilly switch to axonometric view which release the freeze and after a few edits switching back to perspective view. Its a pain but at least I can continue working.
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Windows 10 Archicad 26 USA Full
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‎2018-08-19 03:38 PM
Erwin wrote:i tried using the orbit button at the bottom of the screen without any luck, my "o" button is attached to custom command atm
If you press O for orbit it won't work either?
Sometimes with 3D cutaway you are sort of pressing on the cutaway (according to ARCHICAD) and it won't respond.
-John
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‎2018-08-19 03:43 PM
gpowless wrote:I do have MEP installed, but wasn't exactly using it when the problem occured, might be related to custom preset of the 3D view map, but i don't know for sure, haven't tried to produce the problem in the default template yet
I have had this issue since Beta when it was reported but couldn't be verified. For me the issues seems to be related to using MEP while in #D cutaway. The 3D window freezes the location of the model and any attempt to move it snaps back to the locked position.
My work around is to temporarilly switch to axonometric view which release the freeze and after a few edits switching back to perspective view. Its a pain but at least I can continue working.
Sometimes changing the 3D projection settings seem to do the trick, but i can't remember for sure, i will take some notes if the encounter the problem again in the future
Thanks
-John
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‎2018-08-19 03:46 PM
LaszloNagy wrote:yupp, i'm quiet puzzled as well, i just encountered the problem once on a single file, and haven't got the chance to test it out on another file yet.
I tried it in AC22 and I can Orbit after defining Cutting Planes without any problem.
Could you show a screenshot of the exact scenario?
i'll try to test it out over the next weekend if i have the time.
Thanks Laz!
-John
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‎2018-08-24 08:17 PM
It's pretty severe and is as described, and anytime you try to orbit (either using the orbit button or the hotkey combination (Shift+Middle Mouse button) it drags the model view back to the origin point and won't move at all from that until you either zoom extents to get the whole model again, or pan or scroll.
It's a pretty severe problem, and for large models makes the program pretty much unusable in 3D (even when you've cropped the model to the location you're working in)
How this never got picked up during the beta testing, nor verified or dealt with before release is completely beyond me.
After struggling with a model for the better part of two hours, closing and re-starting, and even trying a different file (where it worked for a bit before going right back to that bug), I'm forced to go back to ArchiCAD 21 until this issue is resolved.
I don't know if it has to do with my recently updating (more like being forced to update) my Windows 10 to the latest April update (which is a whole other story of bug-filled, crash-filled headaches. What is it with software developers and not properly testing their software before release?), but that's my only guess for the moment and I can't spend any more time trying to figure out a workaround to this issue.
I should have stuck to my normal policy of never upgrading to the most recent version until at least 2 or 3 hotfixes in.
Again I ask, what's the point of beta-testing if these kinds of problems are able to slip through Q.A. and end up needing lots of hotfixes and service packs just to get the program usable, much less stable?
EDIT: I should mention that the problem only seems to affect the perspective projection (which is the projection I use most when working in 3D) and not the parallel projection (which I hardly ever use). At least as far as I can tell so far. And switching back to perspective only brings back the problem.
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‎2018-08-30 07:35 PM
Bricklyne wrote:Exactly, i had the problem only on the perspective view (i mostly use perspective view for 3D editing too) as well.. the problem is i'm stuck with this atm because after some hotfixes ago, my AC 21 performed a lot slower so i can't revert back either. My current laptop with higher specs performs a lot slower compared to other pc in my office with lower specs which still uses the older hotfix version, but that's a story for another day
I'd like to confirm that I have this bug too.
...
EDIT: I should mention that the problem only seems to affect the perspective projection (which is the projection I use most when working in 3D) and not the parallel projection (which I hardly ever use). At least as far as I can tell so far. And switching back to perspective only brings back the problem.
-John
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‎2018-08-30 08:31 PM
Dunedin, New Zealand.
Imac 27" i9 3.6GHz; 32GB Ram Mac OS 11.3
Archicad V23:V24