Installation & update
About program installation and update, hardware, operating systems, setup, etc.

ArchiCAD-PlotMaker crash when quitting

Eduardo Bell
Enthusiast
I have the folowing problem:
Every time I quit Archicad and Plotmaker they crash. The Bug report program is launched. This happens also when BG Archicad self quits.
I have sent the BG report to GS in Boston. They asked me to reset the wibu driver, which I did. The problem subsists, I hope to hear more from them soon. I have not lost any data yet during these occurences, all information is saved OK and all other behaviuor is normal. It happens with ALL files.
I have not reinstalled the program yet.
My HD is 70 GB and has about 30 GB left.
Any hints as to which may be the problem or a posible solution?
Any preferences files to toss away safely might help?
Could it be conflicting with the active Virex (protection) or other software?
Thanks
Ed
USA v4.55 to v28-b3001 OS Sonoma v 14.6.1
MacBookPro 8-Core Intel i9 16GB ram
AMD Radeon Pro 5500M 4GB vram
Perpetual License Subscriber
12 REPLIES 12
Anonymous
Not applicable
I have been having the same problem for the last week or so, including BG Archicad crashing randomly. I run System Optimizer X to reset permissions regularly, and reinstalled ArchiCad to no effect. It hasn't happened during a save yet....
Anonymous
Not applicable
I finally cured (fingers, toes and eyes crossed) this problem. I had tried deleting pref & cache files: no success; I deleted pref & cache files, removed and reinstalled Archicad: no success. I cursed my machine, I cursed the gods, I never shut Archicad off.

I finally deleted every pref and cache file, including anything remotely referring to Archicad, Plotmaker or Graphisoft (ie: com.graphisoft.ArchiCAD.plist). I deleted Archicad. I rebuilt permissions, shut down, restarted and rebuilt permissions again (using System Optimizer X); rechecked all pref & cache files to make sure they were all gone. Restart, reinstall Archicad, run updates. Finally no more crashes on closing (for three days now....)
Anonymous
Not applicable
So, I have gone over all of your postings here.
My ArchiCAD 10 is crashing, hence, my arrival here.
Some times it crashes when I save, sometimes between 2D and 3D modes, sometimes randomly, but always when I open a section I have here.

I have this wall that is labeled 071. I went through and deleted all of the 071 walls in the project that i could find. They were custom profile walls. But, now they are gone, I thought.
But when I open one section it still tells me that "polygon is degenerated at wall 071"

Argh!
Crash crash crash crash... etc.
Also, one of my other files is crashing as well, randomly it seems.

OK-what do I do about this, and how do I find all 071 walls?

Thanks