We value your input!
Please participate in Archicad 28 Home Screen and Tooltips/Quick Tutorials survey

Installation & update
About program installation and update, hardware, operating systems, setup, etc.

archicad movie player doesn't open

Llian
Advocate
downloaded bpth collaboration packages 1 and 2 ...and having problem with the archicad movie player for COL-06.pln
Tried relaunch and doesn't work.
please help.
Lilian Seow
LEED AP | cSBA | CAPM | PMP
Interior-Architecture and BIM Management
AC20 USA | 27- macOS 10.14.6| 4 GHz Intel Core i7| 32 GB RAM | Archicad-user since 1994!
4 REPLIES 4
Anonymous
Not applicable
hi
when i got problem with my movies player ... i normally used another player ...in this case KMplayer is the best ... it's free download it and test it !

hamed kassaei
hamedkassaei@gmail.com
TMA_80
Enthusiast
Hi !
....Or try to run the movie outside archicad using quicktime !
AC12_27 |Win11_64bit|
Llian
Advocate
i have no problem opening quicktime outside of archicad but just curious as to why it is not working within the Archicad/Help/Archicad Movie Player for Chapter 6 ? I have no problem opening it in Chapter 01-05 within Archicad environment. I've downloaded the hotfix and rebooted and still the relaunch can't work!
Lilian Seow
LEED AP | cSBA | CAPM | PMP
Interior-Architecture and BIM Management
AC20 USA | 27- macOS 10.14.6| 4 GHz Intel Core i7| 32 GB RAM | Archicad-user since 1994!
Laszlo Nagy
Community Admin
Community Admin
I would suggest that you report this problem to your local reseller.

I had a similar problem: I could not open the files belonging to Chapter 07 even outside of ArchiCAD. I don't know the cause, but it is strange.
Just to let you know you are not the only one with this problem.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27