Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Forum Posts

Help understanding AC20 use of hardware

Hello, We are in the process of trying to specify a number of new workstations. We are looking at a decent jump in performance and as such are trying to really get to the bottom of what hardware ArchiCAD uses and when. We are trying to decipher if Ar...

Anonymous by Not applicable
  • 13212 Views
  • 18 replies
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cinerender crash with archicad 20

Hi, In archicad 20 cinerender is not working. In the surface palette when switching to cinerender settings the previews stay black and I get an error message saying: Cinerender by maxon add-on has unexpectedly stopped working Archicad should be resta...

julienK by Advocate
  • 19989 Views
  • 22 replies
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ArchiCAD 19 Crashes with Nvidia GTX970

Hello, as stated in the title, I have a problem between ArchiCAD 19 and my Nvidia GTX970 GPU. The programm seems to crash randomly with a GPU kernel error message (see the attached image, sorry for the bad picture). After subsequent nvidia drivers up...

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Anonymous by Not applicable
  • 1624 Views
  • 1 replies
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Archicad 20 lagging 2D interface

Hi everyone, i have noticed a problem with the 2D interface of Archicad and don't find any solution. When using it with the standard interface, it works "fine" if nothing is draw. When i try to show few buttons in the palette, even only one, it start...

Anonymous by Not applicable
  • 5725 Views
  • 7 replies
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ESCAPE "ESC" KEY NOT WORKING IN AC 20

We recently started using the AC 20 and the esc key is not working to deselect or cancel actions. In other threads they talk about Photoshop or other program causing issues, or restart computer or just AC. However AC 19 works fine. The problem is int...

toofuerte by Contributor
  • 18773 Views
  • 25 replies
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Frequent crashes after installing the latest AMD Card driver

Dear All, We have experienced a great number of crash reports since July 4th which can be connected to AMD’s latest VideoCard driver update. Their newest driver update automatically installs the Plays.TV application which causes the crashes. We have ...

mtron by Graphisoft
  • 1846 Views
  • 2 replies
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Apple migration

We just performed apple migration from Yosemite to El Capitan on several new computers and I was wondering if we should have uninstalled and re-insatlled ARCHICAD?

Anonymous by Not applicable
  • 1858 Views
  • 2 replies
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APP Nap?

Are you supposed to have APP Nap disabled for ARCHICAD 19 or 20?

Anonymous by Not applicable
  • 2479 Views
  • 3 replies
  • 0 likes