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Modeling
About Archicad's design tools, element connections, modeling concepts, etc.

Missing Surface List in Info Box and Tool Box

Sefa Yakut
Enthusiast

Hi,

 

After clicking on any tool in Archicad, when I click on the surface list in the info box, the list does not appear. Also when I try the same in Tool Box, there is no surface list, I only see it as a line.

 

SefaYakut_0-1751889850542.png

 

Operating system used: Windows

7 REPLIES 7
Ricardo Lopez
Expert

Hi @Sefa Yakut 

 

Try to restore the defaut work environment profile of your choice by clicking on Options > Work Environment > Apply Profile

Best regards.

M. Arch. Ricardo López
BIM Consultant | Project Solutions and Services | Panama
AC17-28 SPA+INT | Windows 11 | MSI CreatorPro M16 HX C14VJG, 64GB, Nvidia Quadro RTX 2000 Ada Generation

Hi,

 

I tried this but nothing changed. I also tried importing the work environment from a non-issue file but again it did not solve the problem.

 

Br,

Do surfaces work for other tools?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Hi,

 

No, surfaces don't work for other tools either.

 

Br,

Hi @Sefa Yakut 

I know it may seem a bit drastic, but perhaps an alternative might be to reinstall the program. 😏

 

Ricardo.

M. Arch. Ricardo López
BIM Consultant | Project Solutions and Services | Panama
AC17-28 SPA+INT | Windows 11 | MSI CreatorPro M16 HX C14VJG, 64GB, Nvidia Quadro RTX 2000 Ada Generation

Just out of interest, what is your screen resolution and have you scaled the screen size in the Windows Display setting (100% is recommended).

 

BarryKelly_0-1752018021964.png

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Laszlo Nagy
Community Admin
Community Admin

Also, since it seems to be a display issue, it is always a good idea to make sure that you have the latest graphics card drivers installed on your system.

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28

Setup info provided by author